Auto Glass America

Auto Glass America Review

Reviews: 1


Total views: 4477

Published: 09 January 2023

Posted by: Anonymous

Report Filed: Auto Glass America Faulty Installation/water leaks costs $5,400 to date…Warranty is worthless…Mgr. Brad refuses to return my calls…Warranty is worthless…Don’t be lured by cash back scheme Tampa Florida!!

This company should be put out of business for being deceptive, dishonest, misleading and not honoring their warranty/workmanship. I had two windshields replaced by Auto Glass America due to rock chips. The second windshield was installed improperly. While driving down the road I heard what sounded like an air leak. I called the technician Mike and he came back to my house and removed the interior molding and sealed the windshield from the inside of the vehicle cabin. This resolved the issue of the air leak but unbenost to me, when it rained hard outside water was leaking inside my vehicle dashboard coroding my electrical harness and eventually shorting my ESP module. These fixes have costs me $5,400 so far. When I callled the salesperson Jaimie I was told that this is why Auto Glass America has a Warranty department. I telephoned the number provided and was told by the person that answered the phone that this issue was above his pay grade and that his mgr.. Brad would call me back that day. Brad never called back that day so I called back the next few days and each time was told that Brad would call me back. The only calls I received was from the very same technician Michael who inproperly installed my windshield. When I called back the Warranty department I was told that Michael was coming out to inspect the vehicle (seriously? They are sending out the same incompetent individual to inspect his own workmanship???). Michael took off the innterior molding where the windshield was defective and never performed a water test. The incompetency of the management of this company is astounding!!!! Michael later called me and asked if my commercial vehicle was recently wrapped, did I always have the GPS wired in the vehicle, etc. Apparently, Michael was fishing for an out as to how they would not be responsible for their faulty workmanship. Michael did admit that if they were to reseal the windshield when he came back to fix the air leak that most likely the windshield will break and they would need to install a new windshield! Now it is beginning to make sense. When I initially advised Auto Glass America that I had an air leak, they should have replaced the windshield at that time…not patch it from the inside and leave me vaunerable to a water leak damaging my vehicle to a tune of $5,400. Lesson to be learned: When your insurance company recommends that you use their participating windshield repair company, don’t choose a 3rd party like Auto Glass America since you have little recourse but to sue them for negligent, inferior workmanship!!!!!!!

Rate and Write a Review on Auto Glass America


Hercules Tires Review

Report Filed: Hercules Tires Ripoff. They took a carburator apart but did not know how to put back together. Tulsa Oklahoma!! It has been

Global Tellink Review

Report Filed: Global Tellink ripoff-charge to much money for collect calls 10 dollars for a 10 min call. calls add up to 1500 Denver

steven sears antietam Review

Report Filed: steven sears – antietam steven sears writer producer and theorist has made matters worse by not disclosing reference

First name Tom, Last name starts w / R Review 58369

I believe the attorney I just hired is going to defraud me a few weeks from today (9 / 23 / 2016). I believe he has already conspired with

Rieser Towing Review

Report Filed: Rieser Towing ripoff racket disgraceful ripoff business from hell Grove City Ohio!! ON SEPT. 14 MY BOYFRIEND AND I PARKED IN

Amazing Tile & Granite,inc. Review

Report Filed: Amazing Tile & Granite,inc. Lied and decieved me and my contractor and will not return my personal granite that he

Florian Accounting Review 110981

Florian Accounting runs the notorious work experience and training scams in NSW, VIC and QLD. They make uni students think after attending

USA Kitchen Review

I hired to redo the kitchen of a property I am currently renovating and they did not even complete the job! The cabinets