Auto Zone Store

Auto Zone Store

Reviews: 1


Total views: 5294

Published: 15 December 2020

Posted by: Anonymous

I went to Auto Zone and purchased a new car battery and the employee installed the battery in my car for me. After the installation of the new battery my car cut off twice after that, once in the middle of the street and once in a wal-mart parking lot. I went to the wal-mart auto center and they told me that not only had the Auto Zone employee installed the battery incorrectly, but he forgot to secure a piece on the battery which secures the battery on it’s terminal. The reson my car was cutting off was becuase one it was loose and kept slipping off of the terminal and two a wire was not secured correctly. The mechanic also told me that if the battery had kept slipping off of the terminal it could have hit the alternater causing the car to explode. I’m thinking about taking legal action but not certain what I can do. I could have been driving and went over a pot hole or a speed bump and my car could have exploded. I have called the regional office and the customer service line but customer service keeps directing me to the regional office which will not return my phone calls. Lisapooh142000 Chapel Hill, North CarolinaU.S.A.

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