Avis University Mall

Avis University Mall Review

Reviews: 1


Total views: 4457

Published: 24 December 2022

Posted by: Anonymous

Report Filed: Avis University Mall Pensacola, Horrible Customer Service Pensacola Florida!!

My family and I called up Avis Rental Cars Branch at University Mall in Pensacola, Florida to reserve a minivan for our family vacation. We spoke with an agent who quoted us a price and reserved the minivan for us. He didn’t supply us with a confirmation # but assured us that “everything was all set”” with our rental. The day before we were set to leave I called up Avis just to confirm our reservation and I spoke with the Manager Mr. Michael Cusack who advised me that our name was not in their reservation system. Stunned

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They bought me a car form copart .Idrove the car for a day and engine was locked .I dont have any car and all my money is going into