Consumer two years ago Belle Tire installed 2 front monroe struts on my 2013 elantra coupe. The parts failed along with the mounts I was told the parts are coverd but i have to pay labor again. They go on to say you need front strut mounts as well we did not replace them. I asked how much for all this ? To my surprise he said $500… he said we are going to put quick strut assembly on there a all in one system the (spring,strut,mount exc). What they didnt know I did my due diligence and guess what? There is no quick strut available for the 2dr Elantra. “He Lied”” So I called corp of course the guy in customer service and said i know him and i cant see him lying maybe he didnt know! he is a nice guy I can have him call you and fix this. I get a call from Derek the GM who I have been dealing with and asked him again and he stuck to the monroe quick strut story. I told him it is not available he ask how do you know? and all of a sudden he cant see the part number in his system anymore. Gets better! so he said to me well we can order the parts from the dealer its going to take a few days you have to pay a deposit. its $150 per strut mount
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This complaint and/or review was posted on Defaulters.com on 11:15 am, December 26, 2022 (CST) and is a permanent record located at: https://www.defaulters.com/belle-tire/.
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