Report Filed: David Maus Toyota & Mullinax Ford ripoff Whatever It Takes Includes Ruining Your Engine Longwood & Apopka Florida!!
I took my 1995 Ford Mustang, with 60,000 miles on it, to David Maus Toyota, Longwood, FL, (407) 831-9788, to check out why it the temperature gauge kept showing hot but the vehicle itself didn’t appear to be overheating. They charged me $700 to replace the water pump and the timing chain seal. One month and 270 miles later, the same problem happened again. I took the car back on a Thursday at 11:30 a.m., at which time I was asked if I would leave it for the weekend since it was so late. I refused. Three hours later, they called me and told me my Mustang needed a new motor. The person calling me, Ken, informed me that it had run 300 miles just fine since the $700 repair. He also said the engine was knocking, which it was not doing when I took the vehicle to them either time. He stated that the car is 8 years old (he apparently isn’t too good at math, either), implicating that the age of the car had something to do with the problem. I purchased the Mustang in January, 2000, with 40,000 miles on it. It is in mint condition. Or at least it was until David Maus’ mechanics got ahold of it. When I went to pick up my vehicle, I found it had been driven 5 miles, which is usually not done just for a test drive. I could hear it knocking at this time. I took it to another shop and they drove it a very short distance, brought it back, and agreed that it now needs a new engine. A third shop said David Maus should have replaced the sending unit when they did the repairs, which is what caused the damage to the engine. My credit card required a second opinion regarding this matter, so I took the Mustang to Mullinax Ford in Apopka, FL (407) 889-7600. They indicated it needs a motor, but refuse to say that the repairs made by Davis Maus’ mechanics were faulty. They also refuse to return my calls. I paid them $58 for their second opinion and got nothing I didn’t already know in return. In the meanwhile, I have $700 in charges on my charge card and a ruined engine. I filed a report with the Florida Department of Agriculture regarding this matter. David Maus’ executive assistance called me to offer me any vehicle on their lot for “invoice price”” plus my Mustang. I refused. David Maus’ reported to the Department of Agriculture that they offered me full price on my Mustang