Report Filed: Defensive Driving School Extremely Frustrating experience Redmond Washington!!
About 3 weeks ago on september 8th, I had stopped by to defensive driving school and met with a gentleman(don’t remember his name) to explore my options, given the situation that my job wanted me to have a license A. S. A. P and all I wanted was to be able to use a car for my license test, since I don’t own a car at the moment. By then I had enough driving experience(I’m 27 years old) and I immediately obliged when he said that having someone use their car means that I should take a driving lesson and do a drive test with them first before I can actually use it for my DMV test. I had no issues with that what so ever and I’m certainly a no nonsense person. However, quite uncomfortable as I am, while writing this email, I have had nothing but a horrible experience with the driving school so far – a terrible mixup really. I had enrolled for the drive test the very same day I talked to him, on their website(email below) and had clearly mentioned in the notes section, that my only criteria is the time constraint. October 3rd, the day when my drive test is scheduled and that I need to figure out something on or before that. I had ‘ZERO’ calls from them for 3 days. And so, I called up the frontdesk and scheduled an appointment for a driving lesson(paid the additional $65) with Robert for the following friday of that week. But not surprising enough, the instructor never showed up on the scheduled time! Two days later, “I”” called up again to schedule the same driving lesson on a later day as the instructor couldn’t make it. I made no effort to dig up dirt and as a customer I try to be nice and pay everything in advance just to add more brownies and I know we all have a job to do. At the end of the class
