Report Filed: Delaware Crossing Seldin Company Apartments for Rent Ankeny Iowa!!
In June 2013, I came to Delaware Crossing Apartments looking for a six month lease. We talked to the office manager, and we decided to go ahead and put in our security deposit and sign for a six month lease. A few days later, the same day we were moving in, we stopped in the office to go over the final paperwork. They had us sign lots of different paperwork including fire safety, utilities, etc, that included about 30 plus pages. During this conversation we also asked about a month to month lease after the six months were up because we weren’t sure exactly how long we would need to stay. We signed all the paperwork they requested, and proceeded to move in to the apartment. The reason we didn’t need a full 12 month lease is because my fiance and I were getting married in October and were planning on buying a house once we got married. In the middle of October, we had been house shopping, and were ready to put in an offer. I went into the office at the end of October to see exactly what day the end of our lease was. At that point was when we found out we had a 12 month lease. I told them that is not what we had signed up for, and I went and found the original paperwork that said 6 months. They pulled out the lease and said the original paper wasn’t a binding contract. The lease they had us sign later had been changed to a 12 month lease. I’m actually assuming the office manager didn’t mean to put 12 month in there and screw us, but neither her or I caught the mistake and it was done. I went back in and talked to the office staff, who told me the lady that had us sign the lease conveniently no longer worked there. I asked what we could do to get this changed because we had absolutely no intentions of staying for 12 months. I was told I could talk to the corporate manager, and left 3 messages for her with no returned phone calls. I went back to the office and told them that I wasn’t getting a call back and they said the VP of the company would be giving me a call that day. I had to call the office three days in a row before hearing from the VP. After speaking to the VP, she told me there wasn’t anything she would do, and threatened if I tried to get out of the lease, they would take me to court and get it on my credit record. She later told me she would try to get a hold of the original lady in the office to see if she remembered the original conversation and she would get back to me. Needless to say, she never called me back. So after all of this, we had to put a hold on house shopping.