DO NOT GO TO EXPRESS OIL / TUNE UP CLINIC on Peachtree Industrial Blvd in Chamblee, Georgia. They were negligent in performing routine oil change, causing rear diff. to drain completely and costing us $1,000 in towing, parts, and service. They did not care, accepted no responsibility for it, and backed untruthful employee and legal rep in order to avoid obligation. A small claims court judge said we couldn’t prove our case; however, if all info had been seen and understood, and if defendant’s employee hadn’t lied, and if defendant’s legal representative had scruples, decision could have gone in our favor. We had no legal representation and no clout; they used theirs to squash the little person. All we wanted was our cost of repairs and court costs reimbursed. This is a franchise location and post is not meant to sully all Express Oil Change locations. We were long time customers. Company has lost more in business and goodwill than paying this small, legitimate claim would ever have cost them. Mary Jane Atlanta, GeorgiaU.S.A.
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