A mail came from one of gameloft customer care agent named “Radostin” into my gmail account saying that my progress was set back to 23rd april 2017 but that didn”t happen. Instead of it, my progress was rolled back to november 2016. Due to this i lost my mclaren mp4 31 car, and lotus evora progress in R&D event.Not only that, i loose a lot of tokens and credits too. I tried to contact him numbers of time mailing him but didn”t get any response. Then I again contact getting the another ticket id but didn”t get any help yet. That”s why i am again writing this complaint to get my progress linked with my fb account on 24th april 2017…
Consumer Reviews and Complaints
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This complaint and/or review was posted on Defaulters.com on 02:53 am, November 26, 2018 (CST) and is a permanent record located at: https://www.defaulters.com/gameloft/.
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Gameloft Reviews & Complaints
After I played my first race for the current nightshade season, I noticed my multiplayer rating dropped down and was set back from 2001 to 1000 instead of it being set to 1800. I also noticed that there is no record of the previous season (which I participated in) if that means anything. I reported this to customer care earlier and tried all that was suggested but nothing seems to be working.
Gameloft Reviews & Complaints
Afternoon I have had this game since 2016 and have played it every now and then. I last logged on about a month ago and the game needed update which I allowed it to do. Now have gone and logged on today to find I am apparently banned from the game. I am in the UK Military and to find I have a been banned from a game for illegal activities is news to me. If my profile has been hacked into please could you let me know so I can lock things down at my end. As this is a first to me to hear today that I have been banned, I ask if you could please look into this and unlock my account on this game so I can continue to play it. I do not wish to reload it and loose all the information I have gained over the last year. Email is: [protected]@hotmail.com Regards Nick Mr N R Gaulder
Gameloft Reviews & Complaints
Age of Sparta used to be a great game. Now its full of hackers and bugs. Nevertheless, Gameloft sells in-game products without providing ANY support for its customers. How can this be possible? Also, the advertise a lot of other games within the game. it is not fair at all to do that without providing actual support and maintainance for their products!
Gameloft Reviews & Complaints
As Gameloft are fully aware, in the game War Planet-online global conquest, there was a HUGE problem with the World v World event on Friday 27th July 2018. As a result of this problem that Gameloft have already accepted responsibility for, they chose to reset the game. Unfortunately, due to this reset, more upset and more losses have been incurred by EVERYBODY who plays the game. Personally, 1 of my factions (AHU) baby sparta, was deleted from the server and players in said faction were teleported across the globe. This was bad enough. Then after 2 days and nights of replacing a lost faction and the cost of in-game medals to return players to where they were, Gamelofts reset cost me and all my faction members to lose all troops built, all upgrades built, all commander experience points earned plus many more in game activities. The other 2 factions I am associated with, (300) sparta and (//A)ace-usa and who I have players in have lost EVERYTHING we did in the game since Friday 27th July. I understand problems happen. Sometimes through no persons fault. Technology goes wrong at times. That said, we insist on Gameloft making amends for the mentioned losses, both in man hours played and in what we achieved in those hours. I am merely the spokes person for over 200 friends and associates who have been made to lose vast amounts of in-game material, medals, troops and many more things through the actions of Gameloft How they do this is tricky but I am confident Gameloft has enough integrity to do right by the millions of people who play and enjoy this game. Below is a screenshot of a gift sent to 1 player for the above mentioned issue. Also there are screenshots of Gameloft admitting the issue and admittance it was their fault’ I can be contacted via e mail at [protected]@gmail.com by Gameloft if they wish to discuss the issues I have raised.
Gameloft Reviews & Complaints
As soon as I download a Blitz Brigade it comes up “Your account has been temporarily BANNED DUE to suspicious activity. If you feel that our actions are not justified. Please contact our customer care regarding the matter” and I am here to ask you that I have done nothing and can you please fix this problem and reply as fast as you can please I want to play this game because it seems amazing.
Gameloft Reviews & Complaints
company did a update on program I have been trying to login in and it tells me to retry cannot login in also uninstalled program and reinstalled same problem. company phone number-[protected], Corporate PR Manager Mandy.[protected]@gameloft.com problem started on December 20, 2016 give me credits toward issue and fix problem my email [protected]@gmail.com
Gameloft Reviews & Complaints
Contacted Gameloft several times about the game Asphalt 8 Airborne. The issues were never resolved and at some stage game became worse and worse to the point there was no fun playing it on free races or multi player races as the cars were not performing up to the specs and levels compared with other players. Crashes in straight line without a reason, much less speed then others with the same level of specifications. Times were when my cars were able to start a race all others were already miles away !!! In about 2 or 3 days lost almost 300 rank points even being second or third in races. Loosing points even after others crashed my car and see people behind me gaining points !? Gameloft support people was never keen to sort things out and e-mail”s were received stating that some customer assistant weren”t up to what you expect to find a solution to all the reported issues with pictures, etc !! There were times that I felt bullied and really felt that inside of Gameloft people could be doing things to upset me or to make me drop ranks, loose points and get upset. Really bad from Gameloft as a company !!!
Gameloft Reviews & Complaints
Dear Gameloft, Hello, I am from India. I purchased Avengers mobile game by mistake. My Rs.50 deducted from +[protected] . Please return my balance. It is my kind request to you. I feeling veey Sorry for that . Please return the balance as fast as you can. Sorry for requesting the balance back, but please return it. Thanks ! Regards, Prasad Khare .
Gameloft Reviews & Complaints
Dear sir I should like to complain about a subscription I had no idea I had joined, nor waspaying for. This only came to my attention when I complained to my phone provider EE. I had no idea I had this subscription – I have cancelled the sub and would like a full refund. Your records will show that I have never used any of your services. I have to say I am shocked and upset about this charge and how it can about – I have never used whatever service it is Many thanks Shaun Walsh
Gameloft Reviews & Complaints
For quite long time I have been playing asphalt xtreme, asphalt 8 and asphalt 9; sent a lot of e-mail’s throgh customer services, etc, etc, and never had a acceptable reply apart of the silly answers/replies, try to install again, give some time as a update was launched and takes a while to settle,… And… My gaming issues were never sorted. Also filled complaints about performance of cars bellow others on the same rank, unnexpected crashes (out of the blue), cars flying like birds, late starts while others were just miles away, disconnection from gameloft servers (several),… Just to mention a few and obviously complaints about hackers and cheaters on all games never sorted!!! Imagine that on 30 multiplayer races I have lost in one morning nearly 300 rank points and never managed to finish at least third… Sometimes could see on screen 2nd nd at the end I was really last or a position before last. Furthermore, in many many occasions finished races and all others did get their ranks and mine was the same and most times no points just a sign (=) is this fair and acceptable after many complaints for the past 2 years? I don’t think so!!! And, why you place players with cars with ranks like 1696 and 1500 racing other cars on over 2500 and 3000 ranks??? No way to play those races and if you don’t race you loose points and if you race you loose as well because you can’t keep up… Bullying online!!! Last,… I think that gl plays the bully attitude and… Unnaceptable situation is; like myself probably there’s other people getting annoyed and stressed instead of having fun and enjoying the rides. Shame on you gameloft!!!
Gameloft Reviews & Complaints
For the last 4-5 months I have been actively playing siegefall version 571110 1.1. oi through Google play. I have submitted more than 6 emails to support services without any resolution along with calling several times without a real person ever answering the phone. I’ve spent over $200 on Google play cards to advance in the game and during any play time each day I will either be disconnected due to their server errors and I would lose all my cards as well as army that I collected and nothing has been done to resolve the matter. it has given me less of a desire to continue supporting any gamblers games due to hackers and there many server errors
Gameloft Reviews & Complaints
Gameloft has apparently implemented a practice of banning players “for suspicious activity” without providing any details about what activity resulted in this unilateral decision.in my case, after months of playing Gameloft”s Gangstar Vegas game, I accumulated a fair amount of in-game credits. So far, Gameloft has not provided any details about why I was banned, but I could only speculate my in-game credit balance might have triggered some arbitrary metric that resulted in my account being unfairly and inappropriately flagged. I do not use cheats or otherwise violate Gameloft”s terms and conditions, and Gameloft should be able to review the activity on its game servers to verify that the activity on my account is consistent with normal gameplay. I would STRONGLY recommend to anyone who might consider putting money into a Gameloft game to NEVER EVER fall into this trap. AVOID GAMELOFT PRODUCTS!!! Just imagine the frustration of putting time and money to progress in a game only to have your account unfairly banned without reasonable cause.
Gameloft Reviews & Complaints
Gameloft is [censor] company I m player of modern combat 5 I buy vip 9 in game with my real money and now they [censor] says u use cheat or hack they don”t have any proof nd they [censor] talk like they not giving my vip 9 back and also they not refund my money plz ban this [censor] company from googal play store whole company they made only for make coustmer fool and they just want earn money from innocent people to make them fool plz if some one read this plz plz ban this company and help me to get my back I add my buyer proof from that [censor] company.
Gameloft Reviews & Complaints
Gameloft represents capitalism at its mercenary worst. Their Customer Care department is a cruel joke. To paraphrase a popular Youtube video, crazy, nasty-ass Gameloft don”t care. In response to my complaint that a glitch after their latest update had robbed me of a quite inconvenient but not enormous amount of in-game currency when attempting to purchase evolution materials, their stand was that since this transaction did not show up on their end there was nothing they could do for me. No amount of reasoning could persuade them to part with the few lines of code that would have saved them a customer. While admittedly not a big spender, I have made several purchases from them over the year that I have been playing DH5, but they would still prefer to lose my business rather than compensate me for my loss, even though the actual cost to them would be nothing. I am done with Gameloft and sincerely recommend that anyone else avoid ever becoming involved in one of their games.
Gameloft Reviews & Complaints
Good afternoon My Gameloft ID is: 6a087c I’m in realm 173, [BAM] alliance and my game name is RichardLH I was unable to log in this afternoon (17 of October)(and your service as been down for the last few days!), even though I had access to internet and was able to log in to all other sites except yours, and as a consequence I was zeroed, that is my army was completely wiped out and all my resources looted. I’ve already begun my recovery but I had to spend “gold”, resources and all my speed-ups to do so I would like to know if there is any thing you could do about it?? Maybe replace the resources and speed-ups, those are more important, for me, than the gold. Hope you look favorably on my request Best regards Ricardo
Gameloft Reviews & Complaints
Greetings Gameloft. This complaint regards the quality of latest Asphalt game series. The problem is this : you pay developers for fake speed in your Asphalt games, and inaccurate stats for cars. There is also the stupid drift low turning radius when it comes to handling. I hope you’re not dumb or careless when you have feedback. You need to read this : asphalt.wikia.com/wiki/Speed_Modification Now, don’t thank me ! Just bring us a [censored] serious Asphalt game ! Not the [censored] where we have acrobatic cars. I mostly hate the horizontal 360° jumps !!
Gameloft Reviews & Complaints
Hello Team, Today I have opened the installed game in my samsung duos (no multimedia) and without any notification/message on the screen, 50 Rs are deducted. I have asked with the idea customer care regarding this but they are not filing my complaint and said I have purchased the game from your mobile. I told so many times that I have not purchased any game but they are not listening me. Since the game is just a normal game which was installed on my mobile from so many years and never play these games before. Today I have just open the game and there was not popup/message appear on screen for buying the game but the amount was deducted without my consent. I have open the game and immediately close it by the phone disconnect button. I have got a message regarding downloading the game. Also I have not downloaded the same because in my phone there is no internet connection also. I have attached the screen shot for your kind reference. I am really disappointed with the services of Idea and nobody from the idea customer care team is addressing me. I have file a complaint in consumer forum. The grievance number is 1142267 against this complaint. I have attached the screenshot for your ready reference. Request you to please review my case and help me in refunding the amount. My cell phone number from where the amount is deducted is [protected]. Thanks, Best Regards
Gameloft Reviews & Complaints
Hello, I will like to unsubscribe from this list because I realise when my daughter uses her Samsung tab 4 to play games, , she”s been using the ones that”s not free, so your company has been charging my account since may and I didn”t realise until I got my bank statement which a lot of money had been taking out of my account and I”m not aware of it… I am asking your company if the money taken out can be reverted back into my account, Thank you.
Gameloft Reviews & Complaints
Hey, I play Asphal 9 for a quite time now, and at the curent stage on McLaren Senna Special Event I and few order drivers from RoLegion Club are “split” in two teams, even if we are all in the same team when we tock about Club Rewards . We talked with our team about it, and we realised that from 20 Club players, 4 are in one part, ant 16 are on the ordher part of the same team. To my “splited team” are 4 players witch appears in club rewards, and becouse of this we can’t take Club Rewards. My id Player is 726f874. Thanks for Help, and sorry for my English.
Gameloft Reviews & Complaints
Hi, I have unknowingly and inadvertently subscribed to Gameloft and consequently being charged through my EE account for something I am not using. I want this account STOPPED and a refund for the charges to my account, phone number [protected]. After making numerous failed attempts to contact you I sincerely hope that you can resolve my problem without me taking legal advice. Email address [protected]@gmail.com
Gameloft Reviews & Complaints
Hi, I’m from Malaysia and I just got an SMS that I have paid RM 19.90 for a game. They do not mention what game I’m paying for, nor what did I purchase. My google purchasing history also shows no such history in purchasing any of the items. (It showed last purchase in June) My mobile number is +[protected]. User Account: [protected]@gmail.com I would like a refund for the purchase, a detailed inquiry as to how this happened and how to prevent this. Best Regards, Ian
Gameloft Reviews & Complaints
Hi, its so hard to find where one can contact You … I think one of races in ”american extremes” dont work as intendent, spent whole night trying to win it and just cant. using ford gt 1 star maxed which is like 50 points below recommended and ive won countless with 100-150 . Other thing, i run gt and get 1:40 and winner 1:37 for example, then i run slower car, getting 1:33 and winner 1:27 which is freaking retarded imo. Can u help or this is for purpose to milk people even more as thatsprolly your main reasoning … Best regards Sebastian Cioch
Gameloft Reviews & Complaints
Hi, the complaint is against Gameloft. This is in regards to blueprints available in the Asphalt 8 mobile game to collect and assemble a vehicle. I have some 18-19 blueprints that vanished & only 13 left. Gameloft is not ready to return or compensate them, just because they’re charging real money for that vehicle in the game. It’s pending since July 20 (102 days). I had as many as 30-40 email communication with the customer service team. All I am getting is nonsense apologies, empathies and request to be patient.
Gameloft Reviews & Complaints
Hi. My original name on the MoE game was Nash. I have been using different names to avoid hackers, bad peoples, bad language and systematique aggressive talk. I have been banned by customer care on a base of nothing, no proof but mail sent by a player named ARYA that is a well known cheater that have multiple accounts already banned for cheating and hacking. How do I know the false reason and lies from customer care fake reasons to bane my account, . Customer care are peoples who don’t help real honest players, they help and play the game as real cheaters helping the hackers. Friday 7/12/2018 I decided to change name 1 more time from ??-??????? to Bumba and with the help of my leader, another honest player named Cloud, leader of an alliance named ZOK from realm 41, to infiltrate the alliance named BRO to gather some information. Knowing that ARYA is a well known cheaters and hacker already banned multiples times, We in the honest player forum against Gameloft cheaters, we know who are the real deal and the real cheaters helped constantly by customers care. So my point was to infiltrate BRO under another name, Bumba and pretending that I was the brother of ??-??????? that offered this account to see if I wanted to join the game and creat another account or not. I didn’t expected that this well known cheater named Arya will use my mail saying I am the brother of, against me as a cheater just because i fakely give my acc to my brother, that don’t exist because all this is a fake. i have no brother, even if i had a bro, will stupid idiot cheaters from customer care verify if the IP-ID of the acc changed, no because i am all those players, am bumba as well as Vlad, and other names i used to spy other alliances. I am the most honest players, I have been hacked twice on PayPal and by Microsoft payment systems, nobody recognise there responsibility and let me with 12.000 euros stolen from my bank account. Even if I wanted to cheat I would not know how. I am respected in life for being the big brother of many, helping non stop with honest money and correct care. After 4 days in that alliance named BRO I noticed many cheaters, I decided to go back to ZOK alliance and take back my Chinese game name ??-???????. That is when I received the most fake warning but typical from customers care cheaters playing and helping the real hackers.It says the following : Hello! WE have detected suspicious activity in your castle. Kindly note that resource and account trade is strictly prohibited by our ToU. Next time we detect such activity, your account will be banned. Thank you. That mail came this early morning while playing. I wrote to Arya from realm 41 alliance BRO he is the leader playing fake mails, to make many honest players kicked out from r41 when he pleased, with the help of customer care. So I wrote him that he tried to make me kicked out by customer care, fake care I would say and that he missed and that he could put his fake ways in his bottom. Than I unleashed all my anger on customer care for lying more and more just to get me out of the game knowing they used and cheated and lied for the last 7 months regarding many wrong play problems never recognised by customers care, but to lie more, never accept any responsibility for all my loses, my account being lock for 22 days that never excuse themselves for it neither helping nor pay back for all the loses they made me endure during those 22 days, hit 300 times + . And now they sent me another false saying they find suspicious activity in my castle.. more lies to find an excuse to push me to the limit so than they can use my anger against me to ban me. I knew this morning they will- fake another reason to ban me and I was right. I am the original player, I never intended to give or sell my account. I did talk with many trying to know how they buy and sell accounts, with the intention to use it against them if needed. I have ASKED customers fake care to teach me how do we proof cheating and else, and 3 days after while using my new sixths credit card to purchases another bundle I received a message from the paying system that I had to contact my bank again. I lost 12.000 euros from using Gameloft paying systems. I am the victim of my own scenario to get in BRO alliance, because I am honest knowing i don’t cheat, even my leader knowing Arya false play for years, didn’t though my scenario will be used against me. One thing is sure, Customers Care service are playing in the game with and for the real hackers and cheaters helping them cleaning realm 41 from the real honest customers that are a pain in the bottom for real cheaters like ARYA. Customers care banned me because I have enough proof against their scam play. I will what ever happens attack Gameloft and specially customers cares for faking help, evading real problems, eluding the truth and faking reasons to ban. They lied all the way, there is absolutely no suspicious activity, that is a total fake from customer care they are the real hackers.
Gameloft Reviews & Complaints
I always wait and play this much awaited imperial game to get the chance to win the imperial chest. i have spent two remove cooldown items and 30pieces precise teleportation to play and compete… just to find out that for every kill that I’ve made, it didn’t give Favor in return! Which I find absolutely ridiculous.. I’ve use a lot of gold for this full of bug game. I want to be compensated for all the resources and Gold I’ve used! This is so unacceptable!
Gameloft Reviews & Complaints
I am in realm 178 in alliance ‘G’ Guerra’s no one received the reward for completing the event That includes. 3x 50% march speed, 1×50% march size boost and the 1x 4000 gold. my contact [protected]@gmail.com mobile +[protected]. This is not the firs time it happened and screenshots was asked I can not provide screen shot playing on desk top PC not mobile device. PC is windows 10.
Gameloft Reviews & Complaints
I am seriously fed up with the god damn stronghold update. I ### hate it (pardon my language, but I only swear when I am pissed off)! I left a review in the app store, but I honestly don’t think you guys read them since I’ve never seen you reply to any of them. Anyways, for starters, I hate that I now don’t have a choice in who’s stronghold I raid unless I pay with quartz, though that’s not the real problem. The problem is that the minions are too ### powerful, even when they logically shouldn’t be. I am in the Warrior 3 rank, and all my armour and weapons are tier 5 and all maxed out, yet I can only win like 1 in 15 raids, if that. And every time I get bumped down to Warrior 2, I have no problem going back up. But for some damn reason, once I hit Warrior 3, its ### impossible! Its one thing if a few people have overpowered minions, but apparently everyone does! I shouldn’t need legendary equipment to win raids when I’m only halfway up the ### ranks! And I shouldn’t have such a frustrating experience every damn time I play the game! You should either lower minion stats so that people can have a ### chance to win, or allow us to raid people in a lower rank like you used to. On a side note, I also hate how you switched to those stupid stronghold stones. Since its basically impossible to win a raid, I can barely get any stones, so I can’t buy new minions or boosters, which means I can’t get anything to help me win, and it goes in a vicious cycle. So either get rid of them, or again, don’t make it so damn hard to win. I’m not exaggerating either, its been 2 weeks since I’ve won a raid. It’s ### ridiculous, and both me and my friends are really considering deleting the game because of these new updates
Gameloft Reviews & Complaints
I am Shriram Giridhara, and today (12/9/17), I was playing my favorite game, Asphalt 8, and I exited the game after farming a lot of credits for the ongoing Enduro Double Down for the Corvette GS. When I opened the game again, something weird happened. I had a negative amount of credits. Specifically, -916, 522, 676 credits. I am not sure if this is a glitch or something, but I had about 3 million credits to start with. I would really like to have back my credits since I was not able to spend any credits. Just to clarify, I did not use any kind of hacking tool to do this. It happened in between the opening and closing of the game. My username is Shriram G. Unfortunately, I do not have any screenshots of my account before this happened since it was very unexpected. Thank you very much.
Gameloft Reviews & Complaints
I am so sick of the newest mobile game, Dragon Mania Legends, popping up in one of my mobile games, Disney Magic Kingdoms. I am so sick of this stupid game. Gameloft, get rid of this stupid game as quickly as possible. Go back to the licensed games (Littlest Pet Shop, My Little Pony, Despicable Me, Paddington, etc). Release new licensed mobile games (Girl Talk, SongBurst, Heartthrob, Sabrina the Teenage Witch, etc). Put “Dragon Mania Legends” in the delisted game library immediately. Change the advertisements from “Dragon Mania Legends” to any licensed mobile game (Littlest Pet Shop, Girl Talk, SongBurst, Heartthrob, Sabrina the Teenage Witch, etc) because dragons are illegal and against the law so they must be slayed by dragon hunters (humans) (let alone a dragon trainer). Gameloft, this is your last chance… Delist “Dragon Mania Legends” and release new licensed mobile games as better alternatives (Girl Talk, SongBurst, Heartthrob, etc).
Gameloft Reviews & Complaints
I and many other people are locked out of our accounts right now because of an issue with your server.Iam going to once again lose alot of resources as well as troops because of this when my shield drops.please do your job and fix this issue there are continuous problems with this app loss of gold being kicked during events and not being able to log on.meaaage board constantly freezing as well as translator.your company makes enough money to fix issues and keep subscribers satisfied
Gameloft Reviews & Complaints
I been having customer care issues besides the tech issue The tech issue is for account recovery For the 2nd time now One of the care team fixed it For a short period Now we are back at the same place were started Problem was fixed for 1 day My problem with the customer care isnt so much of the ability of the dept as much as Getting them to respond and fix the problem with the account This Has been a month now getting the run around This company is going to lose paying gamers
Gameloft Reviews & Complaints
I cannot seem to get anywhere with support regarding my Disney Magic Kingdoms game. I just got a new tablet and the game is not loading from my Facebook acct to move my progress over. I started having issues over a mont ago and have yet to have any answers. This is unacceptable. I h e sent several Emails and do not get answers. I have missed two events and another is about to start. If I miss this one too I am really going to be pissed. I need to be compensated for what I have missed due to people from the service center not helping in a timely manner. Please let me know who I can talk to to get this issue resolved ASAP. Re: [#IUF-[protected]]. Attached is a photo of my game info. I recent days the User ID has changed but I am not sure why. Me ID is 2830:mdc:167c2 Thank you Andy Jambora [protected]@yahoo.com
Gameloft Reviews & Complaints
I did not make this purchase this was taken off my card without my permission and I had to google how to submit an complaint so I would like for that money to be put back on my card please am thank you!! Debit: Signature purchase from [protected] GOOGLE *Gameloft Inc g.co/payhelp# CA [protected] [protected] Posted on December 21, 2016 at 10:15AM Merchant: GOOGLE *Gameloft Inc g.co/payhelp# CA $16.99 12/20/16.
Gameloft Reviews & Complaints
I found this site and was very impressed with all the cool games they had, so I decided to try it out and signed up. I paid and purchased many games on Gameloft website, played a lot and had fun. But one day I wasn”t able to lock in! I have no idea why but these guys banned me and I have no access to all of my games! I contacted customer service and they only reply I received said that I was banned. They never explained the reason! They got my money, allowed me to play a little bit and then banned me. I tried to get a refund, but it seems like they decided to keep my money. Beware!
Gameloft Reviews & Complaints
I had successfully installing the game. After playing for more than a month, three days ago the game has refused to enter the server giving error “Unable to reach Dragolandia! Sorry, the game servers are currently Down” I have tried everything, uninstalling and then reinstalled, but the result is the same. I am using Windows Mobile. Please look into this problem immediately.
Gameloft Reviews & Complaints
I have a complain about game Modern Combet 5:Blackout, in this when I open the game every time it hangs after 5 minute I opened it weather I am on battle (it also deduct my points and when it starts working it says”disconected from the server”) or selecting weapons it every time hangs such that it can not go foreword without without hanging. All my PC is working and no problem in wi-fi also but the game only freezes
Gameloft Reviews & Complaints
I have asked gameloft to restore my gear on my ranger on order and chaos. My gear was deleted by my [censored] brother and I have asked them to restore it for me. They refuse to because it breaks their stupid rule of account sharing. They wanna say it”s my fault because I let it happen. Even though i”m in brazil and my brother is in the usa. I have 2 ipads and left one behind, which my brother got into and I had my account saved on that ipad as well. After explaining to them what happened, they want to accuse me of lying because they went into “investigation” and say my account was used in another country and that they believe I was sharing my account. After telling them that i”m in a different country, they still refuse to restore my gear. While other players are banned for hacking for like 1 or 2 weeks, they get a slap on the wrist while I can”t get my 15k gear score ranger that I have worked very hard on and years on. I didn”t break any rule. They want to say I broke the rule of unauthorized use of my account when I never shared it but simply was accessed under my nose. They refuse to see it my way and just simply want to push it a side and not help me cuz they think I broke their rule. While other players have committed worse acts they get to keep playing while I get this crap from them. It”s highly unacceptable that i”m treated this way when I have done nothing wrong and they are letting years of progress into the trash.
Gameloft Reviews & Complaints
I have been banned from playing disneys magic kingdom I am not a big gamer and fail to understand how you can hack or cheat in this game. I do not often play games sp to be banned from one I was actually enjoying and had got very far on really upsets me I have no way of contacting them to resolve this issue. Im gutted I am not a cheat nor am I clever enough to hack a game
Gameloft Reviews & Complaints
I have been playing the mentioned racing games for a long while but at some point after joining Gameloft Forums and my first complaints to customer services my games became “unplayable”; Gameloft never helped to sort issues like cars going flying like birds, crashing for no reason plus after e-mail’s all cars started to be much slower then all other players making me to loose a huge amount of points, getting stressed and start feeling after each contact to Gameloft that and I think, for quite sometime I’ve been kind of “bullied” online on their racing games also because after each e-mail or complaint my games became even worse to play. At some point Gameloft told me that was my internet connection (which always been) top and fast without disconnections. All disconnections were from their servers at the beginning of races or during races. Latetly I was placed in races with all oponents in ranks sometimes 2000 above my cars (can you race and get a decent place with this kind of trouble???). At some point in 50 multiplayer races on asphalt 9 I was last miles away from others due to all the issues reported and much more after contact with Gameloft (kind of penalty imposed or barring on my player file), … today I have lost 200 rank points and gave up playing asphalt 9 who became worse then ever after my e-mail to Gameloft in the early morning. I think that this “company” is not to trust and they never have a good customer service. Spend some real money on the games and what I did get in return??? Stress and the bad feeling when you’re bullied and you can’t get the bully. I am over 50 years of age and excuse my honesty; this Gameloft company is made of what and runned by who or what type of people ???
Gameloft Reviews & Complaints
I have downloaded this game from windows store. After playing a day my account has been banned without any reason.. Kindly resolve my problem or tell me a solution.. Yesterday, I have downloaded this game and my account was banned in evening.. I request you that kindly resolve my problem. I am using this game on my windows PC. I have checked all reasons of being banned but i am clear from all these reasons…
Gameloft Reviews & Complaints
I have had a problem with mc5 for the longest, ever since I downloaded it three years ago. It started acting up and every time I get to another level it goes down to the sale level I was on before It went up or it goes down like two levels or it sometimes freezes and my VIP is froze it was suppose to go up but it never did. And then when I buy combat packs and armour packs, and whatever kind of packs it gives me the item I already have. Like for example the werewolf gloves I have but it gives me it again though I already have it, so I never get a chance to get and parts of the other and new armours that I don”t have. And It takes my credits away and when I earn then it like gives me less than what I”m suppose to have. Av!! Just lots of problems OK. My level should be 140 and I should be a veteran right now. Also I should have all the suits and guns with all I”ve done. Also when I”m like playing a game, let”s say c. T. F, when I”m done playing it goes right back to loading weapons data and It takes a long time to load, and I al sick of waiting. My user name on mc5 is Ahava and my dogtag is Fdf66d.
Gameloft Reviews & Complaints
I have had an account with Asphalt 8 for a long time. I have not played the game a number of months, but upon opening it for the fist time in a while, it told me that I was banned for suspicious activity. First of all, I have never done anything suspicious on this game, of course it would make sense if you were to take that last statement with a grain of salt, I am sure that’s what everybody says when they get banned, but what I don’t understand is why I got banned, especially when I have not played in a very long time, I believe that this is some kind of mistake, I’m sure you can find some kind of history if you were to look up my profile or something. I want to know what I was banned for, if this is indefinite, and if I can get unbanned. this occured on 10/8/17 Thanks, Ben Duncan [protected]@gmail.com [protected]
Gameloft Reviews & Complaints
I have IPHONE 4 and was playing Blacklist and accidentally caused the English dialogue to change it a language I don”t even know what it is! How do I get it back to English? I have tried removing it from iPhone and reinstalling it but it always comes back to this language!! Help, I love this game and miss playing it!???????? Please help me can also be reached at [protected]@yahoo.com:/
Gameloft Reviews & Complaints
I have just been banned from this game for no reason.2 years ago my account would not load it said can not connect.. I was stuck like this for 2 years… After some time of working on my problem game loft finally got my account to work. When I got my account back I had unlimited tanks and power ups, wich I thought was my compensation. Now I logged in the other day my tanks and power ups where gone, no big deal I thought. Then I logged on 2 hours later to find out ive been banned. If you could please lidt thus banned and it would be nice to get my tanks and power ups back. If you do decide to give my stuff back please make note of this so I dont get banned again for no reason thank you
Gameloft Reviews & Complaints
I have never purchased any product from these people. I don’t even know who the hell they are. I’ve been getting thank you messages about games that i bought. This is not the first time I’ve been getting messages on a daily basis. I’m still in shock of how in the world they got my number and details. They must be some sort of scammers. Such companies should be blacklisted.
Gameloft Reviews & Complaints
I have played this fame for awhile and loved it, i log in using my facebook account but everytime i load with google app it created a new gamer profile i never chose. I bought amount of credit that was put automatically on the wrong account. I asked to fix but got told that gameloft does not reinburse or transfer the amount of credit i paid for. So im issuing an official complaint about the poor service towards PAYING clients. Thank you.
Gameloft Reviews & Complaints
I have recd sms from 20000 on 18/2 & 19/2 to my Digi mobile line to bill me of RM5 each which i did not subcribe or no knowledge of this website. I have complained to my telco Digi which i believed that they have sent a complaint on my behalf. Kindly STOP sending me and wrongfully CHARGED my account and pls effect my REFUND of RM10 to DIGI in order to credit back to my account!!
Gameloft Reviews & Complaints
I have tried endless times to contact the customer care but have had no joy. The staff are not helpful enough to assist and say that they cannot help me, i need to go onto the site to raise a ticket, which i was unsuccessful at. My progress has been lost, i have been playing this game for so long and now i cannot seem to get the game back to the way it was, i have to start all over again and I do not want to do that.
Gameloft Reviews & Complaints
I have tried playing this game today to find I have been banned I have done nothing wrong I’ve only been playing the game 3 days and was getting to like it this is I exceptable banning people for suspiciousness I have done nothing other than upgrade my cars and race that’s all the game is please how do I sort this you can’t ban people for no reason it’s banned me for 14 days all my races and progress have been deleted I was ranked 7 in the 4 day event that is finishing today I’ve spent hours and hours racing to do that no all that is gone I am very very disappointed in this service and think it is very harsh on people to act like that I mean seriously hacking? I’m playing on my iPhone yet hacking? That’s the most stupid thing be ever heard and if this don’t get resolved and all my stuff back progress etc I will be reporting this company
Gameloft Reviews & Complaints
I hope you can help me, I am very addicted to this game, I”m 44 yr old lady and play this game daily, especially when there are special missions. Sadly there is an aspect of the game I am really not happy with. I spend ALOT of money on this game, but feel very let down by yourselves, for (like me) your loyal customers. Every time a new mission starts I have to pay all over again to upgrade the time limit on the special mission tokens, which I feel is very unfair on your customers. Not only do I buy normal tokens and a lot of them, you try and get every drop of cash you can, just because I am a loyal game player. The least you could do is allow each person to build up the special mission speed/time tokens. Also I am trying to get 2 island hopper cards, I realise this mission is finished but still like to upgrade if I can. I would appreciate an answer as to why you feel you have to squeeze every last drop of cash out of your customers. I was playing another minion game, where you build up an island, to which yet again I spent a hell of a lot of cash, to then one day get told it”s stopping, which I was livid about, after spending hard earned money, you feel the right to just pull the game when you feel like it. Very bad customer service I feel. My email address is: [protected]@gmail.com or [protected]@gmail.com My phone number :[protected] Please contact me asap on this matter Many thanks Claire Reeves
Gameloft Reviews & Complaints
i is the best game i ever play, but it has a problem of update when update of new version is available, a redirect option appears i click it it takes me to microsoft .com, it says download the game, i have to delete the game and download it after few days!!! please anyone help me to solve out this problem i have deleted and downloaded this game many times it is wastage if time and wastage of internet. it is a very problematic situation and love this game its feature and my friends to chat, but only update problem