GMC Bob Neill Pontiac GMC

GMC Bob Neill Pontiac GMC Review 47048

Reviews: 1


Total views: 4455

Published: 05 October 2022

Posted by: Anonymous

A Technical service Bulletin was issued for my 1997 GMC Jimmy. The winshield wiper motor was known to fail. I received this notice in the mail, but when I took the car to BOB NEILL PONTIAC / GMC, the fun started. After being told on the phone that I didn’t need the letter, I took the GMC to the service department. I got a phone call from Rich stating there was no recall, no TSB, nothing, and I would have to pay for the repair. I gave him the TSB number, as well as the GMC recall number. Still, no covered repair, and he continued to insist there was NO RECALL. In calling another GMC dealer, I was told there was a “Special Policy”” that stated the wiper motor would be fixed as it failed without warning. When I called BOB NEILL back

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