Report Filed: Mill House Properties, LLC Unsafe conditions, unprofessional treatment, illogical employees Chapel Hill North Carolina!!
Rented a property from this company because of its location and because it seemed nice on inspection. A week after moving in, plumbers hired by the property owner showed up unannounced and tore giant holes in the sheet rock, leaving exposed wires and plumbing in the living room and kitchen. In addition to the holes, after they left, there was a steady and persistant leak. Everyone at Mill House Properties for which we had contact information was contacted in writing and over the phone several times over the next few months, including the property manager, the leasing assistant, and the leasing consultant. Finally, about 3 months after the leak started and the holes appeared (and an entire 9 months before the end of the lease term) we were asked to sign a new lease for the next year (9 months in advance) or give notice to vacate. Each time we contacted the leasing consultant we received nothing but lies to get us off of the phone, which is how the unit went unrepaired for so long. Many times over the 3 months we were told “someone will be out there today to fix the issues””. Additionally