Radio Shack Replacement Service Plan/Radio Shack

Radio Shack Replacement Service Plan/Radio Shack Review

Reviews: 1


Total views: 4495

Published: 12 October 2022

Posted by: Anonymous

Report Filed: Radio Shack Replacement Service Plan/Radio Shack Radio Shack Replacmeent Service Plan is a Rip Off, Internet!!

I purchased a product protection plan for two items I bought from Radio Shack. WHen both failed (headphones), I called to get them replaced per the plan. I was told that I had to take the items into my local Radio Shack for them to be inspected. I took my item into the Radio Shack store in the Greenway Shopping Center (7000 block of Greenbelt Road)in Greenbelt, Maryland. The clerk, Chris, inspected the item and called teh Service plan office at 800 433 5502. He was to mail the items to the Service plan and I was to recieve a voucher by email within 4 – 24 hours following the mailing, which I would be able to use in the store to re-purchase new headphones. This all happened on Friday, November 12. I did not get the emailed voucher and called the service plan again on Thursday, November 18. When the plan called the Greenbelt store, they were told by the manager that she had no recollection of the transaction. I called the service plan again on Friday, NOvember 19 and was told that I had to contact the store for the items and I was responsible for ensuring that the items got to the replacement plan, even though the store now had the items and there was a record of the call between the clerk and the store. I was told by the agent that I would not get my money back unless the service plan got the tracking number of the FedEx package the store used to send the items back. The agent on the phone went so far as to tell me he had to get off the line with me and answer other people’s calls when I suggested a conference call with he, myself, and the store that I would make immediately. Needless to say, when I tried to conference us, he mysteriously dropped off the call on Friday. So, I called the store on Saturday and spoke with Chris, the clerk who handled the transaction when I went in on Friday, NOvember 11. He said FedEx had picked up the items on Monday, NOvember 15. He had not called and given the service center the tracking number. I want my money back and write this to warn others to think twice/thrice, before purchasing the plan.

Rate and Write a Review on Radio Shack Replacement Service Plan/Radio Shack


Douglas Marketing Review

I received a phone call following up with a application I filled out for a office position. The lady on the phone was nice and clearly

PITERION North America Inc. Review

I have just come across the reviews posting negative statements about Piterion. It urged me to share my experience with Piterion as I had

Antenna Deals Review

I am so glad I read the reviews "before" making a purchase of one of their antennas. Prior to making the purchase, I had a

Alex In The Kitchen Review

Alex In The Kitchen hired me to work as a sushi chef 2 months ago. When he hired me,he said he was going to buy everything including fish

Jabez Multi Group Review

Spoke to the shipper on 30 th of may 2014 about goods i wanted shipped and a price was agreed for expedited shipping and payment was made.

Godsey, Martin Lawyer firm Review

Godsey & Martin is not a good law firm at all. First of all they use case workers they DON NOT work with the client you never meet

Hidden Woods Apartments Review

Attention for your family safety Please do not Rent these Apartments in Glen Burnie , Maryland . Please read this information if you are

Mega Interlocking & Custom Designs Review

Read the online reviews this guy DAVID ALLAN is complete scam artist rips people off. Worse yet he goe through neighborhoods and posts