Rockauto.com

Rockauto.com Review 2155

Reviews: 1

1 RATING
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Total views: 4483

Published: 23 September 2022

Posted by: Anonymous

Ordered ACdelco lower control arms for 2005 Chevy SSR. for $481.58. They shipped me control arms that are listed on their web site for $235.00 and claim that these are ACdelco. One was put together backwards and could not possibly work. After 2 days of trying to contact someone they told me the parts were out of warrenty. I had not even installed them yet. I had to photograph the original parts next to the part they sent to finally get something done. Even after I sent the part numbers on these parts that are on their websight they are still claiming they are ACdelco. Not only is that a $246.00 difference in the cost of these parts but I had to pay to ship the bad parts back and they would not ship a replacement until I had shipped. They sent cheap Taiwan parts instead of what I ordered. My car has been down 2 weeks now because they sent the wrong parts and now it will be another 2 weeks before I get one that will fit. Every time I try to contact them about a refund difference they just say they can,t accept my e-mail because the issue is closed. There is no phone number to reach them at. This is a very poor way to do business.

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