25/2 – I had went to Alook at Dpulze branch to buy a new spectacles. Upo checking the eye, the staff told that my “silau” and power had increased highly. Before is 1.75 and new one is 2.75. And i have pay more coz of the power increase which is rm258 instead of rm168 for the frame n normal lense.total all is rm500+. Upon collection, staff mentioned it will take 3 days with headache. However after 1 week using it, i still have bad headache even when in office but when using old spectacle no problem. I decided to go back to the shop and ask them to follow old power which should be lesser price. When i ask bout refund, they say that they cant refund because change lenses and high power will take more times. How can i do work like this?? And nobody tell me on this. This is not first time i wear new spectacles. This is so unfair because it is not my mistake and the staff seem not responsible at all!! I urge to you to refund back the balance or if not please refund 100% my money back. Failing which I will bring this matter to the authority.
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A-Look Eyewear Reviews & Complaints
I purchase one Ray Ban from A-Look Almanda Center, Malaysia, that time told its original, but after 10 days all Ray ban name and bar code removed from glass, when i told how can i know its original, instead of showing or prove its original they are telling dealer told its original and not they are able to show its original. and suggest go to dealer . Almost 4 months over still waiting for original Glass, How can RayBan Name will remove from glass ? even if i have 5 years old glass still name is there . So my suggestion don”t believe this shop. all products are duplicate, Customer will check properly then can know its original or duplicate. Please help !! Thanks and Regards- Girija Mohanty Contact number-+[protected]