Reviews: 1


Total views: 4361

Published: 22 July 2019

Posted by: Anonymously

BEWARE of SPA PROZ aka A1 SPA REPAIR! A $77.45 job ended up costing me $666.73 having multiple parts replaced (pressure switch, htg. element, sensor, htr, & power switch) with his used (reconditioned) parts in a “process of elimination” while my spa kept going out with him trying to figure out the problem. During this dreadful 4 day ordeal, “Nick” was rude, verbally abusive, disrespectful, and even had the audacity to ask for “gas money” to drive home to Chatsworth, a mere 7 miles away! Something I may expect from a teen pool boy, but not from a Sr. Citizen who claimed to have been in & out of business for 30 yrs.! He cashed my check and refused to issue me a refund, claiming he’d already spent the money. On day 4, he brought a young man who was allegedly his employee & made him do all the work while “Nick” sat back in his truck. My spa went out again a few wks. later & they never came back to honor the warranty. He claimed to be the owner and called himself “Nick” but investigation shows owners as John Nicholas Moore & father Leonard W. Moore. He was contracting without a license and is NOT a member of the Assoc. of pool & Spa professionals. .

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