AC Delco - Jessup Auto Plaza

AC Delco - Jessup Auto Plaza

Reviews: 1

1 RATING
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Total views: 4948

Published: 11 February 2021

Posted by: Anonymous

I have a 2003 Cadillac CTS that I love. But the battery that GM puts in this car, an AC Delco Professional, says it has a 6 year warranty. The dealer where I purchased it put in a new battery at no cost because I had purchased an extended warranty up to 100,000 miles, beyond their original 36,000 mile one. About every year and a half it died, and I would go back to have it replaced. They did replace it up til the time my warranty on the car wore out. In April of 2007 they had replaced it with a new one at no cost. A 6yr warranty on the battery is what it said. When I went back to replace it today, Sep 9, 2008 16 months later, they said they couldn’t because my 100,000 mile warranty on my car had expired. What I found out is that the warranty on the battery is considered a part of the extended factory warranty, and that warranty is not given to the consumer but to the dealer. And I paid plenty for the extended warranty, so in reality I had pre-paid for those new batteries. What kind of a scam is that? Since the Delco battery seems to be the only kind I can find for my CTS, no other automotive stores had batteries that would fit my model, I was forced to purchase a new battery for almost $200, plus labor at the dealer. I looked up Delco batteries to see what their warranty was and it said for the Professional series it was 18 months. So what’s the 6 yr thing they have on the battery itself mean and why won’t they replace it if it’s within their stated warranty “period” anyway, which I thought was supposed to be 6 years. Well, obviously I had to pay for it or not drive, so I did. Now the dealer says that my next one will be free if it’s within the 18 month “limited warranty” period. I don’t know what you think, but I feel ripped off. Sandy La Quinta, CaliforniaU.S.A.

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