a friend of my co-worker suggested me to go this salon! at first i called and asked if they do “hair rebounding or not”. they said yes and asked me to come over so they can look my hair and give me estimate. I went they and the guy named “jeff” (from the countryhills location) said he will do my hair rebounding/chemical straightening and it will cost me around $200 CAD. i booked appointment and got my rebounding done there. but he took $260 from me!! He said i have to wash my hair after 48 hours. today when i did that, my hair is all spoiled. i cannot even keep my hair open!! when i went to see him (jeff), he says he did not know what is “hair rebounding”. I had to google search it and show him! on the top of that the worst customer service!! they are careless and bloody dumb salon! i dont know why do they hire such dumbs without experience! guys trust me, dont ever go to this nonsense salon. if you love yourself, dont every go there. I am getting married and i got this hair treatment for my wedding day my big day! this is just a useless salon. this guy never asked me for a glass of water during the process. today when i went to show my hair, he does not know what the heck is rebounding! pathetic! when i asked my money back, this guy started making excuses that owner is not here this and that!! i have wasted my money, time and hair on this salon!! dont dare to go there guys!! its an honest opinion!! dont waste your money. jeff and the receptionist girl said that call back today after 12pm to talk with the owner whose nae is “romie” to get my money back. i am calling today since 12 pm, but cannot get hold of “romie”! I will never recommend any family or friends or anyone to go to this salon!! jeff has completely spoiled my hair!! WORST EXPERIENCE EVER!!
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