Ace Watch & Jewelry Co

Had a really terrible experience!

Reviews: 2


Total views: 770

Published: 19 July 2019

Posted by: Vera

Ace Watch & Jewelry Company is highly priced, and the staff is not friendly. I received prices from staff members with poor knowledge of watches. These people don’t have a clue on how to set prices on watches. The high charges on watch repairs drove me away from this deal. They quoted me the price of $50 to fix the watch band.

Ace Watch & Jewelry Company is not a recommendation from me to you. The dishonest and less helpful staff were not happy to have more work from customers. This company’s staff is not trustworthy in their prices and their bad services are a pity to society.

As I walked in the store everyone stared. Instead of greeting with a smile, the staff stared in dismay and that made me feel nervous. The process began in its pace which was as slow as can be. Customer’s service is of no interest here.

There is no price at Ace Watch that is reasonable. I waited for the process to fix my watch. I am not impressed with the works of this store. The repair on my watch didn’t last a week. A disappointment is when I feel down about something. In this case, it is about me to have paid $50 for the poor-quality material used to fix the watch. The unpleasant staff showed me their true and weak skills from behind the counter.

There aren’t many watches available for discount prices and Ace Watch & Jewelry Company have small selections of watches available to customers. I don’t recommend Ace Watch for their low-quality materials and high price.

The unpleasant experience of staff ignoring customer care, and not being able to help with other options to fix my watch serves no deal in my experience. No process is simple at Ace Watch & Jewelry Company, the terrible service stops me from recommending these rascals.

I was told to not waste their time and to act quickly as ‘it is nearly closing time’. Staff members rudely dismissed me after my watch was fixed. I noticed the superficial kindness from the staff and that is not acceptable for maintaining good relations with customers.

Their staff members were rude and disrespectful towards me so I don’t recommend their crappy service to anyone. No warm welcome and failure to accommodate my needs are not how a business treats its customers. It is a priority to be kind to customers and I did not get that experience from Ace Watch & Jewelry Company.

The staff was not helpful, nor friendly, and has no experience in public relations. The communication skills are poor with customers.

I recommend you to do thorough research on jewelry services to get the best customer services. However, I don’t recommend Ace Watch because of my terrible experience. Ace Watch didn’t please me with their deals on watch repairs. A customer must walk out of a store with a smile. I did not walk out of the Ace Watch store with a smile. I was disappointed with the high charge of $50 to my watch and the manner in which, the staff treated me for coming over on the nearly closing time.

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