0 Votes If your wondering about how MVQ SAVEACE bills recurring charges to you bank or credit card then I”ll explain. First, you or someone else went on a search such as ( INTELLUS) a people finder, the credit card information used on your form for INTELLUS was then given to MVQ Saveace without permission and the $24.95 recurring charges began. I contacted the company and asked what service they were providing me, I explained they were billing me illegally for something I had not ordered and the response was that I had clicked on a banner in the the web site, (not true).Ryan was the name provided by the company and this guy said what are you looking for, I sad a credit of $125 all the charges you have billed me, he agreed and I was given a REF # This morning I received an Email telling me that that the charge was stopped confirming it along with another REF#However it does not stop there, I have a Bank of America credit card, dealing with them was more painful than the cure.I started calling over a week ago complaining that MVQ SAVEACE was billing my account illegally, I was shuffled around to various departments winding up with the FRAUD DEPT who shut down my card and said a new one was coming by Friday.The card arrived as promised and I activated it, when I went online to look at my statement there was MVQ SAVEACE again on the new card. After talking again with customer service these geniuses started suggesting I fill out a dispute complaint form and mail it in.My response was total unbelief here I was trying to point out fraud and they wanted me to print mail and wait for a response, I would have incurred 3 more months of billing.I lost one week and 7 hours on hold with no resolution for my problem. Because Bank of America made this problem extremly difficult to resolve my only couse of action was to payoff my credit card and cancell it. I will remove my money from the local bank today.My little money, wont matter to them but I will get rid of these ###s, they have lost the personal touch to the small guy. I hope this information was helpful
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