I got a email from Barry Pollack (agent of Advance Logistics) saying that they will move my car from irvine, CA to Fort Worth, TX. Initially he said that there is a truck coming up from california to texas and they have spot for my car. he said that he will charge $700 and clearly mentioned that there are no hidden charges and thats the grand total you will be paying. I said ok, then he sent a mail with $756 total, i called him asked what is this $56 then he said that its TAX, you are staying in USA and he told me in rude manner ” dont you pay tax when buy any item in USA”. i said ok, then my car arrived after 5 days in Texas. The truck driver gave me a different bill of total $832. now i called Barry pollack thrice and left message… no answer. then i called 1-800 number of their advance logistics company….no answer. the driver said that he has to deal all this with the company but not with him. driver collected remaining balance saying that you deal with the company. the next day i got a call from some other agent but not barry…he said that the remaining $76 is the gas surcharges of 10%. when i asked why did you charge this he said that in contract you signed in the 3rd point written in small letters saying that there may be additional 10% charge. This “MAY BE” is not real may be, it means that they will definetely charge that to your total. this is a stupid company with all stupid people working in their office giving stupid answers in a rude tone. kk fort worth, TexasU.S.A.
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