after working for Alfred Angelo for a short time, i can verify that the complaints here are warranted and very accurate. i was hired in February, along with a large group of women. the training was practically non-existent. i”ve worked in high end retail for nearly 10 years, and i”ve never felt so unsure of myself and uncomfortable relaying information to customers. i like to be able to feel confident in what i”m selling to a customer- that all the information i”m giving them is true and without exceptions. the training i received didn”t include the fine details, and i felt as if i looked completely incompetent, having to constantly refer to a manager for answers… and after asking the manager, having her snap at me for not being able to answer the questions myself. Kim Benny was our district manager, and she is as unpleasant as the previous reviews indicate. she tries to be intimidating to her pion employees, frequently reminding us that if we don”t SELL SELL SELL, we will be quickly and easily replaced. the constant threat of being fired for not meeting sales goals certainly did not make for high overall employee morale. in fact, i often had migraines and nightmares about work, and felt anxiety the moment i entered the parking lot. after finally getting on a roll with my sales, i was soon reminded that the “amazing” commission i would make would not be added to my paycheck until after the item came into the store and was picked up by the customer, which often takes 3-6 months. i was hired in February, worked the “busy” season, and by the time July rolled around, things had slowed down. anyone who has worked retail for any amount of time knows that summer is the slow season. if you are a summer bride, your gown was most likely purchased earlier in the year, and not as many brides have fall and winter weddings. so of COURSE sales were down. instead of understanding the concept of the “retail summer slump”, the employees were being blamed for poor sales. we were asked to push the sales harder, and to call brides (whether they purchased that day or not) 3 times in 14 days, to ask if they”d like to come back for another appointment. now, if i was a bride and i”d just emptied my bank account on a $1500 dress, and my stylist called me back a few days later asking to come in soon and perhaps purchase that $300 veil i just couldn”t afford, i”d probably tell her to F right off. and in many cases, that”s exactly what the brides told me to do. i felt ridiculously uncomfortable, calling people 3 times in 14 days…it felt like harassment. after sales didn”t pick up, the entire staff was informed via phone that we were ALL being laid off. that sales were so bad, there was not enough money to keep the store staffed. that seemed ridiculous to me, considering what a large company Alfred Angelo is. and with that, the commission we had all earned did not go on our final paycheck. so therefore, when we actually WERE having great sales earlier in the season, all the commission we earned was moot, as those dresses were still on order and had not yet been shipped to the store or picked up by the customer. it seems to me that being fired at that time was a strategic move on the part of the company. they got to pocket the approx $800+ commission earned per employee. while Alfred Angelo does have some beautiful wedding and bridesmaid dresses, i cannot in good faith tell recently engaged friends and family to shop there. not only was my experience working there abysmal, the way i told to treat customers (i.e.- like walking $ signs…no literally, i was told think this way) is disgusting and goes against my personal beliefs.
Consumer Reviews and Complaints
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Scam investor
This person pretended to be a Japanese invester. Dr Shuji Endo. Fake IDs. This happened before I just add my scam as well. I wasn’t.
False advertising
I’ve been In search of a used / new transmission I find this place called engine world website looks professional called 2 separate times
Scammers, never return security deposit
I was scammed by this company for $1,478.68 on a security deposit that was supposed to be returned after car drop off. That never.
Fraud. Did not refund my Web hosting money.
I had placed an order for cpanel web hosting at techno savvy port at their site technosavvyport.com in May 21st, 2021. My account got
Item not as described; Refusing refund
This is a followup to a previous complaint that had been closed by the BBB because the company lied and said they would give me a refund
Aweful
AVOID AVOID AVOID never ever been treated in this manner and received such a poor quality service from a dentist. Received a refund but
Work bully
No one dared to approach the office bully Jacqueline Stabach. Jacqueline Stabach believes she is being followed everywhere, and she might
Deceitful FMO
URGENT FMO FRAUD AND SCAMOK agentsI have to give my fellow agents a heads up!!! We as insurance agents need to protect our business and
This complaint and/or review was posted on Defaulters.com on 07:15 am, July 15, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/alfred-angelo/.
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Alfred Angelo Reviews & Complaints
Alfred Angelo is the worst. I thought Davids Bridal was bad but Alfred Angelo takes the cake. I went in Jan. and picked my dress at a good price i finally received my dress in late May. My wedding is in June. My bridesmaid had the same problem. Then we have to hem our dresses because they make them too long. So theie seam stress Mary was cool at first but then they started to forget what i wanted and i had to keep going back on Mondays to pick things up. One of my bridesmaid was told they never recieved the sash to make a bow which is their fault because i paid and saw them attach it to the dress and she paid for the dress to be steamed and pressed and that didnt get done either now she has to go back next monday and pick up the dress and the wedding is that same week. If you have an appointment time dont think you will be seen at that time. They take for ever to call you. You end up waiting for hours. Make sure you have nothing to do that day!! Overall the service was horrible. I do not recommended this place at all!.
Alfred Angelo Reviews & Complaints
Hi Ms.Katie, I was a customer at the Glen Burnie Store.I purschased my Wedding Gown which was too big and I had to take my dress to another place for alterations.My dress was ordered way to big and now I dont get the actual look of the dress.There was also 6 Bridesmaids dresses and 2 Mother of the Bride and 1 Grandmother of the Bride Outfits purchased, Out of the 10 outfits only two fit ok.I am very disappointed with my service from This location.Alfred Angelo has made my whole experience this far very sour.I spoke to The Store Manager Tamera no help and a nonchalant attitude.I asked for her Supervisors number she gave it to me, I called Stephanie and left a couple messages she Never returned my call so I asked for her Supervisors number and they couldnt help me.This has been a very sad, sad situation for me and I have been nothing but pleasant.Courtney did our fittings and made us fill ok but the dress sizes were totally wrong.Courtney had me in a ten dress Why did she order me a 18 I thought she knew what she was talking about.Now my dress is not what I was looking for since its so big and even with alterations its a mess.So my Question is who can I talk to about this situation?Can you help me with that?
Alfred Angelo Reviews & Complaints
I bought 2 dresses R2100 and R2080 from that store on 3/18/2010. I was told I would get the dresses by 5/8/2010 because I was buying straight from the warehouse (there were 3 in my size: 8 and color: white when I bought them) and also because my wedding is overseas and I won”t be in the US in June so I needed the dresses by May. The sales rep told me that”s what will be done. We”ll order from the warehouse and you”ll get them first week of May. To my disappointment, turns out the sales rep (Karla Epps) did not enter all this information in the system. I happen to pass by the store mid April to check on the status of the dresses, and they told me the dresses would arrive end of June and that”s where this whole mess begins. The store manager (Margo Rupp) hasnt been helpful at all. She tells me she is going to follow up and call me on certain days and she never does. I have to keep emailing her and calling her twice a week to get the latest updates on the dresses. Moreover, I was told on 4/29 that the shorter dress R2080 shipped that day and should arrive in a week. Now she tells me, the dress will arrive May 22nd and they have no clue when the R2100 is going to arrive because rather than buying from the warehouse like I had asked, they ordered a dress to be made. So as you see, till now I have no wedding dress for my wedding. I stopped looking when I bought them from your company on 3/18 and now I am being screwed and have no dress. They keep telling me they will check on the status of the dress and call me, but they never do. I always have to call them days later and ask them where are the dresses. I asked for the District Manager”s phone number and name but I was given a false number [protected] that is always busy and no name. This is my first and last time working with Alfred Angelo and it”s been an awful experience thus far and no one seems to care to fix the issue. I would not recommend anyone to do business with them. I am surprised they are still in business with all the complaints I have read thus far (too bad I didnt check for complaints before buying the dresses there).
Alfred Angelo Reviews & Complaints
I have been calling corporate since my dress drama started on 8/23/12 and have sent out numerous emails. Apparently a customer calling to complain about how their associates lie and mislead customers in order to make a sale does not warrant an immediate call back! How do they expect their stores to display proper customer service if their corporate offices don”t set a good example! It”s no wonder reviews about their stores are more negative than positive!
Alfred Angelo Reviews & Complaints
I have been in retailing & management for decades & have NEVER EVER heard of such non existent customer service as you will find at Alfred Angelo! It was the 4th time that I asked for a samples of the bridesmaids dresses before I ever got the correct one! Six weeks & hundreds of dollars later! Dresses in clover, given celedon 3 times! District Manager, Kim Benny, was standing there the whole time as I asked the manager, Annie how this could possible happen. Benny promised to phone on Wednesday … that was five + weeks ago, no call. Left her messages, no call. I have called corporate in Florida 3 times & … no one returns calls! THEY TAKE YOUR MONEY & FLIP YOU OFF LEAVING YOU WITH A CRAPPY PRODUCT FROM CHINA OR EVEN NOTHING! The mother of the groom had her dress ordered by the staff 3 sizes to small. $300 later & she nothing to wear! (On the “contract” that is the customer”s fault too. It has been 3 weeks since that mistake & guess what? NO ONE CALLS BACK!!!
Alfred Angelo Reviews & Complaints
I ordered a bridesmade dress for my sister-in-law wedding and did not receive the same dress I tried on. I called in once I tried the dress on and explain to the young lady what was wrong with the dress. The material for the straps was torn up unable to use, the bust area was not fitted correctly and the dress was at least 4 inches longer than it should have been seeming I am 5″5. The hook to snap the dress together was a string and once unhooked you can not find away to hook it back up. The under arm area was disportioned because one side was higher than the other. When called to speak to a manager she gave me little to no option. I work 9-5 the seemtress is only there on Tuesdays and Fridays so I was basically SOL. The wedding is in a week in a half. I have to 54.50 to get the dress hemmed by someone else and who knows about the regular dress. A partial refund to compensate for the errors of the dress nor any other solution. Very unsatisfied customer. Will tell everyone to never purchase a dress from this company.
Alfred Angelo Reviews & Complaints
I purchased an “Alfred Angelo” mother-of-the-bride outfit from this company. The outfit consisted of pants, top and jacket. I went to a professional seamstress to get my measurements for them. When I received the outfit, it was crammed into a plastic mailing bag. When I tried it on, the pants only came up to just below my butt crack and were about 2 inches too short. The top didn”t fit either. I contacted Lisa asking for my money back. She begged to allow “them” to redo the pants. I agreed only if she would remake the top also. It was poor material and poor workmanship, but I figured that I wouldn”t be getting my money back from them, so I might as well just get what I can.
Alfred Angelo Reviews & Complaints
I saw so many complaints in other locations with this company before going there, and they were all right! I went to the DeWitt (Syracuse, NY) locations and as many have already complained, the DM is HORRIBLE. I knew that her first name was Kim and through other postings I learned her last name to be “Benny.” Kim Benny is by far the worst DM I”ve ever dealt with and I worked in retail for years-I”ve dealt for several and was even a DM myself! During my time at the store, she was there (I”m assuming b/c it was a new store). She rolled her eyes and huffed-and she was CLEARLY old-wouldn”t you expect more from a supposedly mature business professional?! I certainly would, but you will not find that in Kim Benny, nor will you find it as Alfred Algelo at this location. I did not buy my dress there and I have now discouraged 4 of my recently engaged friends/family against going there too. I can assue you that I will discourage everyone I know, meet, network with, or anythign for that matter not NEVER step foot in that place. Alfred Angelo, do yourself a favor, fire your DM Kim Benny…then maybe you”ll get more business there before it”s too late…