Reviews & Complaints

Reviews: 1


Total views: 4287

Published: 14 July 2019

Posted by: Algol4ever

1) Had Alice ADSL in Amsterdam most of 2008 – with various problems. The only response to email is that I need to call their 900# at 25cpm! 2) Tried to transfer my service to new address – Alice said it was not possible – no reason given. 3) Ask to have service disconnected & reconnected at new address with new phone number. I was told I had an outstanding bill for 120 Euros that was 9 months old — what??? 4) Called DEC 2 2008 to have service terminated 31 Dec. They said they needed 1 month notice — what??? 5) Finally got service disconnected 31-Jan but they charged me for the entire month of Feb –what???? 6) Aug 2 2009 – still waiting on a refund after 8 requests!

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