All Star Direct Auto Shipping

All Star Direct Auto Shipping

Reviews: 1


Total views: 2232

Published: 20 January 2021

Posted by: Anonymous

I did the deposit and COD will be the remaining $400.00. Within time of signed agreement, I had contacted company as I never received a call back of what time my vehicle will be picked up. I was told now that the COD will be $700.00 versess $400.00. SPoke with Steve Roberts who made the first deal happen, he was rude and acted like I have never shipped a vehicle out. This is a rip off and he has actually no idea of what the heck he is saying when asked simple questions of why did you quote and make me place a $299.00 deposit to lock my rate in. This is not a customer fault that the driver deceided he wanted more money. Steve Roberts needs to own up to his mistakes as now my $299.00 is non-refundable. If I had known which he never mentioned prices changes I would of never place $299.00 deposit. This is a lying company and need to pay the consequences. | When contacted with company was given a quote of $699.00 with a deposit of $299.00. I have the shipping order form with that quote and days later I had contact the company as to what time my vehicle will be picked up and was now told my COD will be $700.00 verses $400.00. I am totally upset as now I cannot be refunded with my deposit of $299.00. I have been shipping vehicles from the EAST to WEST Coast and was always given the price they had quoted me and price never changed. Today, with this company price has jumped up to $300.00 and cannot get my $299.00 depoist for something I was lied to about. The salesperson Steve Roberts takes no responsibility and cannot answer simple questions of why did you quote me this rate and I as a customer should not take fault for the driver that committed has bailed out on transporting my vehicel. Something needs to happen to the company to take accountability for their sales representative giving out false information and making patrons place this depoist only to be told prices jumped later.

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