We visited Alliance on Sat. 2/16/2008 because we saw a new Tahoe that we were interested in. They were asking too much and just as we were about to leave, the salesman showed us a used 2008 Tahoe, supposedly GM Certified Used Vehicle, still under warranty and 3Day/150mile Satisfaction Guaranteed. I fell in love with the color and the fact that it was still under warranty, and with the 3Day Guarantee, I was hooked, what could go wrong? They were asking $36,000 for the truck, but my husband would not take it, we could get a NEW one for just a bit more. They went back and forth negotiating, and finally settled on a price. The salesman had my husband sign off on the negotiated price of $30,697+TT & L, and they even through in free window tint, which they never honored. We were told Bank of America would be our financer, which was perfect for us since we banked there. We were not given the contract that night because the power went out in the building. I returned on Mon. 02/17/2008, I was only given a xeroxed copy of the contract. When I got home, my husband noticed the price on the contract was $36,000, we returned to the dealer and told the salesman if we could not get it at the negotiated price, we did not want it,(per the guarantee, we had every right). He assured us, he would fix it and to return back the next day. We returned the following day, and were told that they were not going to change the price nor honor the 3 day guarantee. We were treated VERY rudely by the Manager, he told my husband he had signed the contract and nothing else could be done. He asked us to leave. We called Bank of America to advise them so that they would not finance us and were told that they had denied us. Well, we knew that we would have to sign another contract, but we were wrong. We recieved a letter from Suntrust Bank, they had taken our loan. My husband told them that he had never signed a contract with them, they said he had. We requested copies and sure enough, the contract had been altered without our knowledge, payment and interest rate was different too. How can this happen, how can they just change a contract like that? The manager at Alliance told us he could do whatever he wanted because he was the manager. Now, we are having problems with the truck, it has left me stranded twice, has been in the shop 3 times, and I have a son who is a patient at Texas Childrens Hosp. Cancer Center, and no way to get him there. I am upset that we could get treated like this. Now they are taking us to court for a stop payment we made on the deposit. They have a nerve. We need help, because our son is ill, we do not have the money to pay a lawyer, we got the vehicle because we needed something reliable to get us safely to the hospital, which is about 40 miles from where we live, for my sons treatment. What can we do? They refused to honor the guarantee, and they altered the contract, who do they think they are? Elva Baytown, TexasU.S.A.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
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