American Memorial Insurance Company

American Memorial Insurance Company Review

Reviews: 1


Total views: 4263

Published: 18 September 2019

Posted by: Anonymously

My mother passed away on December 5, 2013. I signed the release forms for her medical records in the beginning of January and mailed them in as soon as I received them. They were received and reviewed by the second week in January, 2014. Since then I have had to followup with medical facilities and the insurance company to check with the status on the claim. The health facility was waiting for payment almost a month. Everytime I called American Memorial I got a different story.  I have spoken to Adriana DeHaven on 4 different occasions and she is never aware of what the status of my claim is. Their customer service is very lacking and they are given a general scropt to appease the customer but never giving accurate details. No one should buy a policy from the company. .

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