Reviews: 1


Total views: 2256

Published: 04 April 2021

Posted by: Anonymous

We used this company for over a year. It was extremely expensive for a small business such as ours, and the customer service was pretty bad. They had our credit card on file to bill but then waited for several months to bill it, hitting us with a huge bill at one time. They were supposed to be billing the card monthly. At times they would make appointments with the wrong people for the wrong things and who were not notified of the appointments depsite instructions. We attempted to close for a couple of weeks and contacted their customer support so that they were not making appointments during that period and to ensure they were giving out the correct information. They refused to set this up over the phone and insisted we use their website to do this. Their website was very UN-user friendly and would not allow us to block off weeks – only minutes. When customer support was again contacted, they just kept referring back to the website. They continued to take calls and try to make appointments during that break, telling customers who called back that they couldn’t get hold of our company either, thereby losing us many thousands of dollars of business. They were told more than once who to send bills, issues and invoices to so that payments could be ensured and handled. They did not follow instructions. The service was started with a telephone call so we attempted to cancel the service by calling them. But after the cancellation, they continued to keep us on their books for two more months and charged us, plus other fees. The only compensation for their bad service has been to cancel those extra fees after they threatened to file suit on our company. They have never apologized for their bad service or for not following instructions and not assisting us as requested. We lost thousands of dollars of business with no compensation because of their actions/inactions. Maybe they do better with large businesses but I do not recommend this service for small businesses. Small businesses don’t have extra money to throw away for bad service that impacts your business negatively at times.

Rate and Write a Review on AnswerConnect


A more recent photo of Mr Deepak

The famous fraudster who had managed to convince many of his victims in the USA to part with their savings to purchase tennis rackets and

dakota burford and Dakota Burford will Completely lie to Y’all faces, take your money and make many excesses why he cant

Payments/Customer Service

Just as everyone else 1&2 Automotive had been bought out and Auto One Acceptance took over and that’s where all my problems started.

The corrupt tegov family

Maya Tegov is a thief and in bed with first service management co. She is stealing our condo reserves with Ed Scott thielbar the so called

Cellucity Online shopping (Samsung Galaxy Note 20)

I’m not happy with the online shop. On Tuesday 26 October 2021 I went online searching for Samsung Galaxy Note 20 deal on the internet and

Order number : 2433083467

Hello I am Jette. I ordered a necklace some month ago. Necklace # 234229. Order number : 2433083467. I never got the package with the

Auto dialer

I keep getting voicemail even though my phone does not ring. I have called 231-251-1347, the number on the message and told them to remove

Not 4 star hotel

My wife and I traveled from Washington to reno to get married we booked at grand sierra resort and casino,even though they upped prices a