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ASAPTickets.com Reviews & Complaints

Reviews: 2

1 RATING
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Total views: 4205

Published: 24 December 2018

Posted by: avbasinillo

I bought a ticket from asap tickets because one of my friends recommended me that, so i had to try it. I spoke with the representative and processed the payment right away, my flight is for this coming November 27, 2016. Everything was going as it is planned til i recently found out that i’am pregnant. First I called them to inquire if i can still add the protection program so i can get a refund, agents says she cannot do that anymore so we talked about my options since this was unexpected, so they told me we can move the date or try processing a refund. I was scared of traveling because of my baby, it’s gonna be a long travel by myself so i had to think about it. When my doctor gave me a go signal, couple weeks later we found out that there’s Zika virus in the Philippines, metro manila specifically is where i stay. I didn’t wanna risk it, because i know there’s a lot of mosquito’s there specially almost every day its raining, so there’s this person I’ve been talking to from ITN named Julia, she told me that i need to submit a doctors note to help with the waiver, so i sent it to them stating that i cant travel, then she gave me a breakdown in case my waiver gets approved by airline my ticket was originally $771 plus taxes, so my refund fee was around $340, expected amount to be refunded was $431, but then i still need to process a payment of $165 so they can submit the waiver to the airline, so in the end if in case my total refund is only $266, this company have ripped off $505 out of my pocket. how can this be fair? This has made me so upset…I would never use this travel agency ever again..they are the worst, they make you feel that they’re helping you, but they’re really not. I was hoping that, that refund would help me for my baby since i’am a single mother..

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