We were traveling to Florida from Virginia, and on our way on Interstate 95. A driver insured by Insurance America rear ended resulting in a loss of all the things that were in the car including all drinks,medicationa, appliances, clothing, travel bags, etc. The car was total loss, and two passengers in my car were injured and transported to the nearest hospital. We ended up sleeping in a hotel for the night, to continue the trip the next day. Therefore we paid so many out of pocket expenses such as the day in the hotel a loss of one reserved hotel in Florida, car rentals, and taxi rides befoee car rental. It’s been since July now, and we only received the total loss cost of the vehicle. But not anything else, not even medical expenses. Everything we call, they ask us to send them all the supporting documents. We have sent these documents three times so far, and they are asking for a fourth time. The representative is very rude and the manager is ever ruder.
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