Austin Dental Spa

Rude Behavior at Austin Dental Spa

Reviews: 1


Total views: 524

Published: 11 August 2019

Posted by: Anonymously

The receptionist at The clinic is really rude. She doesn’t have any sense of responsibility or customer service or professionalism. The first time I ever had this kind of experience was with this Clinic. I needed to get a root canal done. So I went. To find out about the charges. Definitely the charges were very high. And I cannot question regarding that. But for a basic root canal if you charging too high, then definitely there is something that is wrong. Nonetheless, I wanted to know more about what are the procedures are there. But at this the assistant got agitated. And asked about What are my requirements? in a very rude manner. It was as if she was stuck in that place because of me and she needed to be at some other place at that point of time.

As if dealing with me made her life a living hell where I was just asking a simple question as to what are the other procedures and what were the doctors that I could have you a simple discussion? I was trying to have with her. Nonetheless, I did go for the services after a long Waiting time to find That the doctors were even more pathetic. They did not know how to communicate properly. And they lack the skill to be a dentist.To save myself from any further damage. I had to reschedule my visit because I was running out of time and I told them that I had a prior appointment with somebody somewhere and left. But then I received a bill. For an office visit Even if I did not get the procedure done, I still got a bill for an office visit that also after five months. So right now since after five months, I received the bill. I  have to pay it from my pocket which could have been covered by my plan. Furthermore I have to pay for a service that I haven’t used. So yes, my experience was really bad and I would never ever recommend it to anybody.

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