Authorized Appliance Parts & Service Inc

Authorized Appliance Parts & Service Inc Reviews & Complaints

Reviews: 1


Total views: 4337

Published: 11 July 2019

Posted by: Valerie

Authorized Appliance Parts to return a vacuum filter. I had ordered the right filter but they sent the wrong filter. I was told that I needed an authorization for return number, and they would call me that afternoon or the next day with that number. I did not hear back from them, so called again on the 27th and was told that because of the holiday things must have gotten backlogged. I was told that by that afternoon or the next day they would be calling with the authorization to return number. No call was forthcoming, so I called on the 29th to ask why I hadn’t received the authorization number yet. I was informed that it takes a week to generate that number. I was not informed until the 29th that it would take a week; I just kept getting told that they would call that day or the next. This was a credit card purchase, so not only do they have my money, but they are dragging their feet in giving it back!!

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