Reviews: 1


Total views: 5078

Published: 30 August 2020

Posted by: Anonymous

Horrible experience dealing with the website. First I ordered my parts and never recieved an email confirmation. I called back and they sent the email. A little scary. Next the claimed they need 2-3 days to ship items. It has been 6 days and my order has not shipped. I called on the fourth day and was assured it would ship that day, that never happened. I called the following day and was put on hold for 40 minutes. They gave me a fedex tracking number that doesnt exist which means it was never shipped. I called the following day and they gave me a ficticous story of how the packaged was returned by fedex because it was oversized and that was why i had not received my package. The blammed the problem on fedex when all the ultimate responsibilty fall on the site. The only resolve i got was that the package was going to be sent via greyhound and i would have to wait another four days and drive a half hout out of my way to the nearest station to pick it up. I asked for them to pay the shipping what ever the cost since that was what the advertised on the site: packages ship free to your doorstep in 5-10 business days. This was not the reality and could not be farther from the truth. In the end it took 14 days and a one hour round trip drive to the greyhound station. THe customer support lady Leanne was incredibly unhelpfull and rude on the phone. Stay away from this website!

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