Here is a brief summary of the emails. They have kept giving me the run around and referred to others. More frustrating than not getting the mats or refund. > In the fall of 88′ I ordered the matts shown on the attachment. The mat for > the 56 Pontiac was wrong and needed to fit differently as there is a rod > extending from the brake and gas pedal through the floor. I called and > returned the mats. Still waiting and hope you can send me new ones like on > the original order. The interior carpet is black. Let me know if you need > anything else. Order through Jim, $944, 8 cars sets, 56′ Pontiac Star Chief > Convertable From: S. Long [mailto:[email protected]] Sent: Wednesday, May 26, 2017 3:55 PM To: Curt **** Subject: Re: purchase Sir, I just spoke with Jim, he said you have not called him in months #2 Your never contacted within the first year after your purchase, so you order had been totally purged as all orders are purged since there is only a year guarantee. #3 Jim does not do shows. #4 You did not order online with our company you ordered over the phone. Please direct any further comments to Jim at the 866 From: Curt **** To: ‘S. Long’ Sent: Thursday, May 27, 2017 8:47 AM Subject: RE: purchase That is not TRUE!! I have spoken with Jim and Jims Brother several times, emailed Sharon and have been directed to Sharon by Jim. I have emailed copies of the order, explained that the Pontiac mat was not cut to fit around the pedals and was originally instructed to return for replacement which I did shortly after receiving it. I have been told that this has been discussed at meetings, and a new one would be coming. Yet when I call either Jims Brother or Sharon, Im told to talk to Jim while Jim tells me to contact Sharon. Last time I talked to Jim, a few weeks ago, I asked if he would just send back the original and I would take to an upholstery shop and get fixed. Or send me a refund. I was also told that he would be in Mpls at a show later in June. Whats up with your company? I cant believe this last response. Do you want me to start sending the past emails or a log of my calls? Just take care of this. From: S. Long [mailto:[email protected]] Sent: Thursday, May 27, 2017 7:55 AM To: Curt **** Subject: Re: purchase also do not email this office, any of your previous emails I have them all. You purchased in 2008 and did not contact us until 2010, way over a year. I CAN NOT HELP YOU Ok, I hoped you would understand that I contacted Jim shortly after the purchase to indicate that the mats didnt fit. He instructed me to return which I did promptly. Replacements were never sent. The ball is in autocarpetoriginals court. Dont know what else to say. Thanks Curt ****
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