At first when I received my car from Freeway now, Automax everything was fine…I made my weekly payments on time with no problem. Then as the months went on, I would call in to make my payments and they would always reset my passcode with the wrong numbers. So, I would have to wait until the next day when the office opened to get a new passcode. The staff was rude and unprofessional. Several things lead to me not wanting to keep my vehicle. 1) Freeway kept saying that I signed a finance agreement, when I actually signed a leased agreement. When I initially got the car, the gentlemen told me that I would be able to return the car for any reasons. I should have known that was too good to be true. 2) Someone at Freeway/Stratus Group charged $100+ to my checkcard w/o my permission. My husband and I filed a police report in order to get the money back from the bank. A few hours later a representative with Freeway called and said that she knew who did the charge but she could not release his/her name. In return, she would credit our account for 2weeks of payment. 3) My car started acting up so I took it to the Freeway shop for repairs, a week or so went by; I went to p/u the vehicle and on my way home the car was doing the exact same thing that it went in for in the first place. A few weeks later I called the shop w/no answer and later learned that the shop had closed. 4) The business just up and closed one day without any notice to the customer’s and a few months later a letter was sent out advising that you could make your payments at an ACE checkcashing store in Nashville. You could not mail in any payments. Due to all the issues, I called Freeway and ask for them to come and p/u the vehicle. The rep said that she did not know how they would go about doing that due to both lots in my area being closed. Eventually, they p/u my vehicle in August and in November they reported on my credit report an “involuntary” repossession. The amt that they have as being owed is absurd. I called to ask for a copy of the bill of sale and the rep today told me that they do not sell their vehicle at auctions, so they do not have a bill of sale for me. She kept saying that I owe that ridiculous amount. I ask for a copy of the contract that I signed and again for the bill of sale. She said that she would have to call me back and I have still not heard from her. Which is typical b/c this is how this company operates. If anyone has any advice or knowledge on my issue, please email me @ [email protected] Danielle Nashville, TennesseeU.S.A.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
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