8.5 weeks and my purchase has not been delivered, and the company creates excuses why they will not refund my money. Each time I have called there have been nothing but excuses as to why my money will not be refunded. This is a company that I refuse to do business with, or will I provide any recommendations for in the future. It is my opinion that consumers seek another business for your products.
Consumer Reviews and Complaints
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Botched Crown Procedure
Paid a lot of money for a Crown to cover the root canal suggested and performed by DDS Shaw. 1st the root canal was performed I came back
Sam Shapiro aka Samuel Shapiro infringing privacy
Sam Shapiro, sometimes known as Samuel Shapiro, is an operations assistant who may continue to infringe individuals’ privacy by searching
ILYLaw.com – Arizona’s Worst Lawyer
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Has paranoia issues affecting her corruption
Kelyali Infante-cruz, or Kelyali Infante, is a neurotic actress who believes she is being observed at home or at work. THIS WAS NOT A GOOD
Scam
This is not a job. It is a MLM pyramid schemes. They just want to get a hold of your family and friends insurance policy for ”. “
nina chabria has issues at work
nina chabria was advertising on Craigslist. A sincere and normal post. When sending emails, nina chabria uses scripts. She was once
Corrupt human resources manager
Catherine Collado, or Catherine Logrono, is a dishonest Human Resources Manager at ABM Industries who is orchestrating layoffs by changing
Ponzi Lawyer
Ponzi Lawyer Padowitz makes dirty deals behind your back. Kenny Padowitz laundered cash for Scott Rothstein. His accomplice and campaign
This complaint and/or review was posted on Defaulters.com on 08:23 am, June 14, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/backdrop-outlet/.
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Backdrop Outlet Reviews & Complaints
all they have to do is call back. finally at the 4th try l got a human. no body ever called me back the 3 other times l left a message. the product l ordered at a show was sold out-ok, will get more in 2 weeks-ok. l see the same sales rep at the next show, he tell me the product is in. l still dont have. it”s 2 weeks after the due date. no=w they tell me it will be another 2 weeks. my shooting season will be over by the time they arrive. and fyi. when they “”spray”” paint their muslin scenes they dont unfold the “”folds”” causing a line of “”no paint”” hello. l mentioned to them to please water spray “”relax”” the fresh muslin to release the folds. theu guy looked at me like l was from another planet. maybe thats why they have bad customer service, the are from another world.
Backdrop Outlet Reviews & Complaints
I ordered $566 worth of photo backdrops, wind machine and plexiglass mirror. I received the plexiglass, but was told the other items were delayed a couple weeks. I was fine with this as it was at Christmas and no problem. First week of January I called and was told 10 days… OK… End of January, called and it would be 10 more days… hmmm… February called in and it was going to be the middle of March. They have already charged my credit card for the $566 even though only the $49 plexiglass shipped. I call in to cancel the order and fine.. cancelled. Well, today, I receive one of the backdrops (the expensive one) and am told they already shipped two others (LIE!) and that they were only going to refund a small amount of my original order. So, they ship me things after the order is cancelled (and I am told it is going to be March before receiving) and now they won”t refund all my money. NEVER DO BUSINESS WITH THESE GUYS!. It is a total rip-off.
Backdrop Outlet Reviews & Complaints
I ordered a backdrop a week ago for a shoot I need to do for the holidays. When I placed my order, there was no indication the product was backordered, nor was I notified that the product was backordered once the order was placed. I am trying to work with them to resolve the matter, and a year or so ago, I had to cancel an order with them because of issues just like this. These guys are really bad at what they do and I”d highly recommend looking elsewhere for your photography needs.
Backdrop Outlet Reviews & Complaints
I ordered a backdrop stand from this website and after 3 weeks (although the website said it was in stock) it still had not arrived. I called and asked for them to cancel the stand as I needed one soon for a photoshoot. To this day (11/18/09) I have not received a credit reimbursement and the order was placed/canceled in July!!! Also, a holiday baby poser has never been received. DO NOT ORDER FROM THEM, although the people on the telephone were polite – their service has been awful.
Backdrop Outlet Reviews & Complaints
I ordered at the end of October 2009, Backdrop Outlet’s Five Piece Baby Poser Combo Set. Only after my order did I discover from the company that they had this item on backorder. I was surprised by this because most reputable internet companies clearly list when items are not in stock, and not the other way around. I was promised by e-mail and through instant messaging that this item would be in stock and shipped to me within a week. After said time had passed by and I didn’t recieve anything, of course I contacted them back by e-mail and online messaging. They informed me that this item still did not come from their supplier but would for sure the following week. Due to being busy with personal matters I let a few weeks go by, and still nothing was delivered. I contacted them again and once again I got the same excuses about how they have not received the items I ordered and how they would send them out within two weeks, when they would supposedly get them. By the second week of December I received a shipment with only two of the five pieces from the Five Piece Baby Poser. Unsatisfied, I contacted this company again but I received an irritatingly indifferent attitude concerning my problem. I was always promised that once it arrives that they will send it. As of today, February 16th, 2010, I have still not received the last three pieces. Since then, I have found out that this company has a very bad reputation from the Better Business Bureau and I myself have asked the BBB for their assistance. Currently, I have tried to contact the company for at least a partial refund but so far I have not heard back from this company. So far my case has not been resolved and I am doubtful it will be resolved to my satisfaction. I recommend anyone considering on buying from this company to consider otherwise. You will NOT receive your goods on time, if you will get them at all. Most likely you will be ripped off of your money. It is my opinion from my experience that this company actively deceives unsuspecting customers by falsly making their offered products appear to be in stock, when they are not, and attempts to steal customer’s money by not providing what is ordered. There representatives confirm this with their indifferent attitudes to any and all contact, and flies in the face of good solid customer relations. If you order from Backdrop Outlet, you will be sorry, like me. Thomas Bell
Backdrop Outlet Reviews & Complaints
I placed an order in late July. I received an order confirmation. Then, I received no products. Nothing. Crickets. I go to their web site to call them and find no number published. Hmmm. Thankfully I found the number on Yelp. Once I actually got them on the phone to ask about the order, they magically sprung into action (more than two weeks after the order) and shipped SOME of the products. Part of the order. The rest was “back ordered” they said. Part of the order I did receive was four floor drops. Two identical drops, printed twice. NOT what I ordered. I had ordered four different floor drops. To their credit, they shipped out replacements for the two missing pieces, and gave me a mailing label to return the duplicates. That’s the only reason they’re getting 2 stars instead of 1. They claimed the back ordered items were delivered to my front door, which was incorrect. When I emailed customer service, they said “They were delivered, you’ll have to have the post office track it.” In other words, “not our problem”. Well, the SHIPPER has to initiate traces, not the recipient. Idiot. And, when I called them to let them know the tracking information they provided was the tracking information for a different part of the order entirely, the person on the phone confirmed that those products had not, in fact, shipped, but were back ordered. (sigh) So, despite their incompetency, I ordered five vinyl floor drops for me to use in the studio, thinking those would be easy enough for them to print and ship. That was 18 days ago. When I asked for updates on that shipping time via email, once again, I receive no answer. It was only when I threatened to challenge the charge if I didn’t hear from them that they even bothered to email me back to tell me the items from the July order are still on back order. And no information was provided on the floor drop order from 18 days ago. I emailed them this morning and told them to just cancel the second order entirely. I also told them to refund me the back ordered product cost as well. I’m confident I’ll have to do a charge back with my credit card before I even warrant their attention. This has been a frustrating experience to say the least. There’s a reason there are so many bad reviews about this company. I tell you, the hassle is not worth any price savings over a more reputable company.
Backdrop Outlet Reviews & Complaints
I placed an order on 9/23/09 for a backdrop set costing $1865.75 plus shipping of $130.00. The amount was chared to my credit card immediately. The set was never delivered. After many (over 20) phone calls later it was agreed that they would refund the amount I paid. This agreement was confirmed in an e-mail on 1/22/2017 from Jason, Customer Service. As of today plus an additional 4 phone calls I still have not received my credit. I have caught this company”s representatives in repeated lies regarding the matter. I just want my refund! Evidently, from information I have obtained from the internet this is common practice for this company. Also, they previously operated under another name and was forced to change due to such a bad reputation and many other prolbems.