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Best Buy Reviews & Complaints

Reviews: 52


Total views: 4715

Published: 17 June 2019

Posted by: Dan Roda

10/14/16 Total Purchase $312.80 BUYER BEWARE! I bought a Surface 3/4 docking station. I informed the sales agent I could buy the same item through Amazon Prime at price $60.00 less. He said he will price match at the price shown on Amazon. He did the price match but with a procedure called “Bundling” of which I was not aware of. I purchased several additional items and they were included in the sale, they spread the discount across the remaining items and specifically told me I could bring any of the items back if I was not satisfied with their performance. A connecting cable was included with the monitor screen that I purchased, thus I did not need the extra one that I purchased. When I tried to return the connector that I did not need they informed me that this would void the initial discount and I would have to repay this amount to complete the return of the unwanted Item. BUYER BEWARE

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