Date of the incident: 19 May 2018 Order number: 17383, 17385 I have purchased two crypto miners (Bitmain Antminer X3 and B3) paying in total a bit more than US$3000 in Crypto. They said they will ship the products within 24 hours of payment and send me shipping notice by email. I have not received any emails from them since payment, no confirmation email, no confirmation of shipment. I have tried to talk to them on their chat window but it seems they have somehow blocked me. They are not responding to my emails either. I have a proof of my payment. I am suspecting that this is a fraudulent website since Bitmain does not have any resellers and the website ( besthardwarestore.com) is claiming they will ship products that Bitmain itself has not even started shipping. I tried calling the phone number they listed on their website but they are not answering, It says they are based in Hong Kong. I would like to cancel my order and get full refund.
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