Beyond Eleven

Beyond Eleven Reviews & Complaints

Reviews: 1


Total views: 4319

Published: 30 August 2019

Posted by: Eve003

I have purchased some parts for my bass guitar and received an incorrect order. I immediately contacted Beyond Eleven and explained what happened. I said that I can return everything back and that I need the correct parts as soon as possible. They said that they cannot accept it back because it was against their policy. I asked them to explain what exactly was against their policy and asked them to tell me what to do. The only thing they said was that I should keep everything. Why? I did not need any of those parts! Absolutely ridiculous! I’ve ordered from Beyond Eleven in the past and was always satisfied. What happened with Beyond Eleven?

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