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Blue Star Reviews & Complaints

Reviews: 3

1 RATING
(1)

Total views: 4329

Published: 09 January 2018

Posted by: not too happy

Bluestar debited my account without my consent or knowledge. Upon finding this out I called them to find out what there company was and why they had taken money from my account. They stated I opened an account with them and that they have never received any money. My bank has called them and verified that they have received money. Still they keep telling me they have received no money. I have faxed bank statements and forms verifying that there is no way possible for me to have signed up at that time due to surgery and that they have received money. They say they are not receiving these faxes. Also they state that these fees are membership fees, but the fact is one day they debit my account 9.95 and a day later 20.00 and then a day later 49.95. This kept going on for weeks. Finally after three attempts I was able to stop the debits and this only due to my bank. Now they are playing games and passing me from representative to representative and supervisor to supervisor.

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