Reviews: 1


Total views: 4167

Published: 17 July 2019

Posted by: Anonymously

On April 22 2012 my air conditioning stop working, I called Mr Isaac Cruz from Bob’s Refrigeration . he sad he will help me and come to my home to check it up. Next day on April 23. he arrived to my home, set up his timer on his clock, got up my roof. he was up on the roof for about 5 minutes. he than sad the comresor had a a lick he mfillereup of freeon, charge $76.10, he wanted to weldd the compresor, I told him that the compresor can not be weldded, he than vsited with my neighbore for about 2 hours and left. he sad he will e-mail me several estimates for a new unit. at this time he did not do any thing . left my air conditioning same as it was before he got to my home. He send me a bill for $225.00. I started to talk to other refrigeration companies and get other opinioons. No one else charged me for coming to check up my air conditioning unit But him. he send me aoutregeus prices from $6000.00 to $2500.00 ( use units with no wArranty. One of the nice persons that came to check up the uniet told me that i did not needed to buy a new unit all i nedded was a new compresor. I hire a diffrent peson he was very nice charge me very little for the labor and a new compressor payed only $1170.00 much better than what Mr Isaac Cruz Bob’s refrigeration wanted. When I told mr Cruz i have already fix my air conditioner unit with some one else he got very upset started to demand me to pay him what he sad I owed him $225.00 I told him i will be very happy to pay him the time he expend on checking my unit but not the time that he chated with my neighbore . Mr Cruz started to herass me by text to my cell phone …I told him to stop otherwys i was going to filled a harrasment report…he stop But he send me to a collection Agency American Mangement i send them a dispute letter the collection agency started to harras me on my cell phone , they sad they will take me to court and i will ave to pay their attorny’s fees….. Talking to people in my commiunity i find oput that this is the way Mr Isaac Cruz does bussiness taken advantage of people. specially the sisters from his church like me I g hope this dont happened to any one else. .

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