Brilliance, LLC

Brilliance, LLC

Reviews: 1

1 RATING
(1)

Total views: 2212

Published: 12 February 2021

Posted by: Anonymous

Website Returns Policy Prominently states:30 Day Returns | At Brilliance, we stand behind each of our diamonds, engagement rings, and fine jewelry products with a 30-Day Money-back Guarantee. If you’re not absolutely satisfied with your purchase, simply return it for a full refund or exchange, no questions asked. | Therefore, one can rest easy that if there is an issue you will have 30 days from getting the ring to return it right? If only it were so. If you continue to scroll to the bottom of the page, you will notice this text: | Returned products must arrive at our office within 30 days from the time an order is placed online or over the phone. . . . | Custom items such as custom rings, custom jewelry or any other special order cannot be returned or canceled. | As a result, the amount of time they take to make the ring and ship it to you eats into your 30-day guarantee. When I ordered a ring over the phone I was told it took 10 days to ship the order. Six days later when I checked the status I was told it was going to be 15 days. After some communications with the Chief Operating Officer, and reading some bad reviews, I canceled the order that same day (i.e., 6 days into the process). He then informed me they were still going to charge me for the ring and ship it to me as it was a custom order. | That is when I read all the way to the bottom of my supposedly iron-clad guarantee to learn that ordering one of their princess cut diamonds with a stock 12273 ring was a custom order. In fact, the COO educated me by pointing out that with the sole exception of a round diamond, every other diamond is a custom order. Who knew that princess cut diamonds ordered with a stock ring made this a custom order? I certainly didn’t and it wasn’t disclosed over the phone at the time I ordered the ring. | While I can’t speak to the quality of the products they offer because I never got the ring (dispute registered with VISA, complaints to BBB, and FTC), be aware that should you have any issues, the company may have so limited your ability to get your money back that the guarantee will be worthless to you. I foolishly went with this company after reading glowing reviews on TrustPilot.com about them. Google www.theguardian.com/money/2013/jan/26/fake-reviews-plague-consumer-websites if you want to see how well to trust Trustpilot.com.

Rate and Write a Review on Brilliance, LLC

Sending

Animal Abuse at SW Wildlife Conservation Center Zoo in Scottsdale, AZ

The Southwest Wildlife Conservation Center (SWCC), falsely claims to be a “Conservation Center” and an “animal sanctuary,” when it is in

Scam sites – guns and ammo sales

After getting scammed out of $329.00 from guns-warehouse.com, a simple search of some of the verbiage in the website popped up 4 other

John Sutton is loser trash, complete scum of the earth low life idiot turd monger asshole bastard Wife Beater Threw hot water on a poor woman Bloomsburg PA

WARNING JOHN SUTTON IS A DOMESTIC VIOLENCE PURPITRATOR HE BEAT A WOMAN THEN TREW HOT WATER ON HER. HE WAS CHARGE WITH FELONY ASSAULT.

DIRTY COP

Dirty Cop Raymond Ketchmark falsified police reports. Ketchmark routinely receives grafts to make creative reports with false narrative to

A Fraudulent Company collaborting with Nigerian Govt to scam people.

They will double or triple charge you by failing transactions and then charging your account. They have no proper online or official

Heng Shao – Brunswick Predator – Scam

My family has been being harassed by a middle aged man named who goes by the name John but I have been advised by the authorities that his

The women is a FRAUD.

We drove over a hour and bought a SUV  she and the man from the service center cleared the codes found the real koh guy  who we bought

Scam

BIG SCAM.  DO NOT BUY.  ORDERED TURQUOISE INDIAN NAVAJO RING AND GOT A RING MADE OF TIN. Previous Review Next Review