Broadcreek Malinois Maryland

I purchased a 2 1/2 yr old Malinois from Susan Legg of Broadcreek Malinois. She sent me a few very short 30 sec videos and assured me the dog was solid and definitely service dog material. Upon getting the dog that I had ground shipped with a very experienced handler from Maryland to California he was very skittish. I assumed he just needed time to settle in. This was in Aug of 2019 it’s been 10 weeks and to date the dog is fearful in the house simply runs into his crate and does not want to come out. He is terrified of loud noises on a TV. When outside in a dog area he just circles and paces. He is very nervous out and about in public. He does fine at dog shows and does have a major but aside from his area with Susan outside and dog shows he knows nothing else of the outside world. I kept Susan aware of the issues and as soon as I told her he won’t make the program she has not responded to any text, phone calls, or email. I simply want help placing him and she won’t even call me back to assist with a dog she said she loved. This has been a disappointing experience and responsible breeders should at a minimum be there to help and support anyone that has a dog they brought into the world. Also knowing she not only is hurting the dog I feel she took advantage of a non profit simply trying to secure a Malinois for a veteran with PTSD. Susan was happy to get our money and then vanish.