I drove my 2000 Subaru Outback station wagon to the store and it drove just fine. When my family and I got into the car to leave the store, the transmission would not engage in any of the forward gears. I had the vehicle towed home and checked around to see to whom I should take it to. The closest shop was Brownie’s IT and they told me that they offered free diagnostic and could find our problem. I drove it (in reverse) to them and left it there. The next day I received a call from them saying that the ‘free diagnostic’ only was enough to tell them that we needed an ‘inspection.’ This inspection would set us back $365 and would, in effect, obligate us to use their services. I was concerned about possible cost, but I imagined that it would cost more to have the vehicle towed to the dealership than I might save by shopping around. I reluctantly agreed to pay for a $365 inspection since their ‘free diagnostic’ was worthless. Two days later I get got a call saying that the repairs would cost around 2,300 dollars total (that did include the earlier $365). I told them that I would have to check my finances and get back to them. Instead of waiting for me to call them back they called my wife while I was at work and pressured her into giving them authorization to do the repairs. The price had gone up when they told it to my wife – it was now nearly three hundred dollars more. They claimed that they hadn’t figured in taxes when they quoted me the price. My wife and I had to do some creative banking, going so far as opening a new credit line to finance these unexpected costs. When we got the car back, it was running significantly worse than when we took it in for repair. It had developed a shimmy when braking. It idled rough and seemed like it wanted to stall out at any time. It also would surge in power while accelerating as if I were pumping the gas pedal. I only felt safe to drive the vehicle once and then had to wait all weekend for them to open up on Monday. Thus my family of four faced being left with only one vehicle for still longer. When I took it in they tried to tell me that the car had engine problems when I brought it to them. Then they said that they could take a look and see it they ‘knocked something loose.’ Two days later they told me that they didn’t see anything wrong with it, but I could have a neighboring auto repair shop take a look. They had their neighbor go over it and another two days later told me that I needed a new part and that they would charge me only for the part, but it would cost me over a hundred dollars, maybe a bit less if I wanted to wait until the next week due to slower shipping. Brownies then told me that they ordered the wrong part and that I would not be getting a working car back from them on Friday, despite the extra charges for next day shipping. I was told that the earliest they could even order the correct part was on Monday so that even if I paid extra for them to rush the correct part I would be without the car until Tuesday at the soonest. After three weeks, two days, two replacement part, and $2500 I get the car back from Brownie’s. It still has a shimmy. It still idles rough and erratically. It has a new engine error code. It still acts like it will stall out at every stoplight. The power still surges when I accelerate. Zbigniew Beavercreek, OhioU.S.A.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 14:13 pm, August 23, 2020 (CST) and is a permanent record located at: https://www.defaulters.com/scam/brownies-independant-transmission/.
The reviews & complaints posted about Brownie's Independant Transmission was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Brownie's Independant Transmission as per Section 230 of the Communications Decency Act.