Sirs, simply; Brownies improverly installed a clutch kit and slave cylinder in my 1990 Ford Ranger, and was told all work was done properly, and further refused to physically inspect the work done for proper installation. I told Brownies work wasn’t properly done on three separate occassions, and was told by Brownies Kettering manager Ben, nothing was wrong. Later owner Bob Lowry said the same thing in letters. Work was originally done in March of 1998, and later a chattering clutch was fixed by Brownies in 1999. Original problem was never fixed. October 2001 forced to have a second clutch kit and slave cylinder installed by another shop, due to a leaky slave cylinder. Brownies work lated 43,000 miles only. Original equipment lasted 116,000 miles. Clutch pedal feel by Brownies was mushy, and hard to determine throw-out rate. Poorer performance of vehicle. Upon installaton of second clutch kit and slave cylinder, shorter throw of clutch pedal returned, and better performance of vehicle. Mushy feel gone. A crisp feel returned. Far less work to clutch ad shift gears. A much nicer vehicle to drive, plus better gas mileage. Leonard Dayton, Ohio
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