My fiance and I rented a truck to move from Portland, Oregon to Seattle, Washington. We are regular Budget customers, and as always the employee did the check of the vehicle with a brief check for any major damage. The reservation was quoted at $276 with a note stating that the $150 included in that quote would not be charged if we used the same credit card at checkout. I had my fiance finish up they payment while I went home to finish packing. Since I had placed the reservation, he did not think anything of it when we were charged $287, although we used the same credit card that the reservation had been made with. We returned the truck, and as my fiance was walking into the office to return the keys, a man was yelling after him “this window has chips in it”. So, he went back to take a look. He described the ‘chips’ more like small nicks, but agreed that they were there, although ‘chips’ like this were not checked for upon picking up the vehicle. I realized shortly after my fiance returned home that we had not been reimbursed the $150 deposit. Not only that, but two days later, we were charged $389!! When he called to ask why, he was told that due to the chips they had placed this total on our account as a hold and that we would be reimbursed in five days for the difference of whatever it cost to do the repairs. They also told him that we would receive reimbursement for the $150 at that time. One month, several phone calls, and a lot of runaround later- we have not been given back a dime. Budget claims that the window had to be replaced, but will not show us any proof of this with a receipt of the work that was done. We did not give consent of this additional charge, and I plan to dispute the charges as well as file a report with the Better Business Bureau. Budget rental are thieves. This is not and never was their money. They owe us over $500! It is hard enough that we are planning a wedding and just bought our first house. This is NOT a good time for random money to be stolen from a company we always thought we could trust. Boggin828 Seattle, WashingtonU.S.A.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 05:35 am, August 31, 2020 (CST) and is a permanent record located at: https://www.defaulters.com/scam/budget-car-truck-rental/.
The reviews & complaints posted about Budget Car Truck Rental was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Budget Car Truck Rental as per Section 230 of the Communications Decency Act.