I rented a Budget Truck for moving from North Carolina to Washington State. Two hours into the drive it broke down- it started acting funny about an hour into it!!! It was a broken head gasket- I feel that it wasn’t examine correctly. We waited an hour and a half for someone to even come look at it. Once it was determined that we needed a different truck, the corporate office was supposed to call a nearby franchise to tell them to release a truck to us. We got there and the guy wouldn’t b/c it was already reserved and no one called. So we waited. It took four and a half hours for us to get back on the road!!! THEN when we finally arrived and unloaded we found a piece of my bed that hold up a corner of the frame had been knocked off and was missing. It was definitely on originally and we didn’t move our stuff from the broken truck to the new truck…a contracted service did. So, I called Budget customer service. They sent me to claims. Claims told me to check back in three weeks. When I did, the claim with there insurance had never been entered. So again, we filed a claim. This time, their insurance rejected it, saying that was a contracted service. They told me to call GE Services who in turned told me to call ALS fleet service(basically no one knows who’s in charge). ALS fleet says they don’t actually do that, one of their guys on the side does it. I finally and contacted and their insurance says Budget should take care of it. I call customer service, they send me to claims and the WHOLE process begins again.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
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