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Car-Part.com Reviews & Complaints

Reviews: 3

1 RATING
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Published: 22 April 2020

Posted by: Full Throttle

Hello im with Full Trading Trading a car dealer/auto repair shop located in dowagiac, mi 49047 and we use car-part almost daily to purchase parts and to check parts transfer. ON [protected] i contacted a place called Direct Auto SALES 120 PREMIER DR GREENWOOD, SC 29646 [protected] [protected] because they had a turbocharger on Car-Part.com, when i talked to them they had sold that one but had another in stock so i told them i would take it. they sent me a credit card authorization form which i filled out and sent to them via text to the number they had told me to send it to and they said they had received it and would send it out and it would be here at my address on wednesday 4-4-19 via fedex. i had contacted them previously in the week to ask for a tracking number which they never gave to me and after calling them about that seemed as thow they would not answer neither phone they had posted as there contact number. then wednesday 4-4 we did not receive turbo charger so we called them and had told them that fedex had ran and no part, they said they would follow up on that and let me know what was up, after hours of waiting there response was they had never sent it out and would send out the same day and that it would be here friday. friday has came and gone and still no part and they will not answer the phone. funds have NOT been pulled from my card which is a good thing but not sure if part is still coming and they are gonna pull funds or not. Really needed part in a quick manner due to our Repo truck is down due to it. Went back on car part and found one at LKQ which should be here tomorrow 4-9-19. Will no longer be purchasing parts from direct auto sales due to bad business practice and dont believe they should be selling parts on car-part any longer due to bad business practice. would like to make sure they will not be pulling funds from my card due to they have not sent part and i have purchased from somewhere else. thanx Full Throttle Trading 57740 M-51 S Dowagiac, MI 49047 [protected] Kevin Stotler owner/member

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