On June 12, 2003, my wife and I purchased a used 2000 Dodge Durango (VIN#1B4HS28N4YF300655) from the Laurel, MD Carmax superstore. In early November of 2003, we reported to Carmax multiple mechanical failure problems with this vehicle that needed to be immediately repaired/addressed. Although the earliest appointment was made for December 19, the vehicle was delivered to the Carmax service department on December 17, 2003 as the nature of the failures did not permit safe operation of the vehicle. The vehicle was returned to us on the evening of December 24, 2003, but was promptly returned to Carmax a few days later due to additional mechanical failures. The mechanical failures include, but are not limited to, brake, electrical system, and steering problems. This includes intermittent and unpredictable locking of the steering wheel while the vehicle is in motion. It was determined by Carmax of Laurel that there did not exist a documented repair procedure for the steering wheel locking. The brake defects and other mechanical problems have not been spoken to in juxtaposition to the un-repaired problem with the steering wheel. In light of the multiple mechanical problems with the vehicle, Carmax of Laurel agreed that the return of the vehicle to us was not in the best safety interest my 7 month old daughter, 4 year old son, myself, and/or my wife. At this time, Carmax of Laurel continues to wait for a response from their corporate office regarding the feasibility of a vehicle buy back by Carmax, at the original purchase price. Ed 21144, MarylandU.S.A.
This company doesn’t ever provide leads. They take your money and your credit card info and NEVER send leads. They will continue to charge
The staff is the worst part of this place. They are dirty, rude and just straight up gross. White chick with dark hair was literally
All my issues were solved, but they tried charging me more than what I had expected. They said it would be about 125 an hour and that it
I can’t believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the
We ordered $375. worth of products and never received nothing, they kept the money and no response from them. Totally disappointed and
I sent $409 for an upper. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails (lots of
This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their
Managing Lawyer Izzy Yetnikoff was an outrageous exercise in futility, exertion and cash for me. Legal counsel Izzy Yetnikoff has brought
This complaint and/or review was posted on Defaulters.com on 16:25 pm, August 18, 2020 (CST) and is a permanent record located at: https://www.defaulters.com/scam/carmax-of-laurel/.
The reviews & complaints posted about Carmax Of Laurel was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Carmax Of Laurel as per Section 230 of the Communications Decency Act.