I ordered two gift certificates though DSG well within the time required and neither of them arrived even close to the promised date. These were Christmas gifts. I tried calling, but their phone system was not working (kept getting a recording stating that they needed more input) so I went on their chat line, waited in line for over 40 minutes and was then told they couldn’t help me or track the cards because they used USPS. The chat itself lasted over an hour because the person took three to five minutes to respond to each question. Still haven’t seen the gift certificates and it’s been over two weeks.
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I am a student who is currently attending Talladega College. The school needs to be investigated. I feel as though they are embezzling our
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This complaint and/or review was posted on Defaulters.com on 15:39 pm, August 16, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/cashstar/.
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