Centrelink

Centrelink

Reviews: 1

1 RATING
(1)

Total views: 5062

Published: 30 August 2020

Posted by: Anonymous

After a network interview, a consultant lodged 3 strikes against me effectively cutting off my benefits. I had no problems having them overturned within an hour and lodged a complaint under the Service Guarantee. Under the guidelines I did not receive a reasonable response and Lodged a complaint to The Dept of Human Services. I received No response. Moving to the next level under the Guarantee, I complained to the Ombudsman that I had no responses to my complaint. Her response was, “I don’t understand the nature of your complaint”. There is No Service Guarantee. It’s a Lie.

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