A month ago I called them because they charged my account for product that I had previously told them I did not want. They told me that there was a note to that effect in the system but the person who wrote it did not change the system to stop the product from being delivered. They told me the product had been shipped the day before and I should return at my cost and to make sure I sent it by some method that proved delivery and they gave me a Return number and said it would take 4/5 weeks for the money to be returned to my account! The product did not arrive for another week so I would suggest they were lying when they said it already been shippied. I told them categorically (again) that I did not want their product and that if I did I would order it. So 30 days later I find they have charged my account yet again and there is no product delivered at this point. I cannot get hold of anyone there ; “all our agents are busy talking to other customers”, probably because their lines are clogged by people making complaints. This practice of companies signing you up for automatic deliveries when you specifically told them you did not want that is absolutely OUTRAGEOUS and SHADY BUSINESS PRACTICE. They should be reported to every possible complaint site on the web and to Better Business Bureaus across the nation. Too many companies follow this practice and I am for one, am tired of it. I have no intention of using my time and money to return something I did not order in the first place – they can collect it themselves or I will toss it in the bin, I don’t care which.
Consumer Reviews and Complaints
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Sam Shapiro aka Samuel Shapiro infringing privacy
Sam Shapiro, sometimes known as Samuel Shapiro, is an operations assistant who may continue to infringe individuals’ privacy by searching
ILYLaw.com – Arizona’s Worst Lawyer
ilylaw.com About Izzy Yetnikoff Izzy Yetnikoff of ILYLAW.COM is an awful lawyer and a horrid human being and has made A TON of enemies and
Has paranoia issues affecting her corruption
Kelyali Infante-cruz, or Kelyali Infante, is a neurotic actress who believes she is being observed at home or at work. THIS WAS NOT A GOOD
Scam
This is not a job. It is a MLM pyramid schemes. They just want to get a hold of your family and friends insurance policy for ”. “
nina chabria has issues at work
nina chabria was advertising on Craigslist. A sincere and normal post. When sending emails, nina chabria uses scripts. She was once
Corrupt human resources manager
Catherine Collado, or Catherine Logrono, is a dishonest Human Resources Manager at ABM Industries who is orchestrating layoffs by changing
Ponzi Lawyer
Ponzi Lawyer Padowitz makes dirty deals behind your back. Kenny Padowitz laundered cash for Scott Rothstein. His accomplice and campaign
Defaulting on invoices / abuse of suppliers – a warning to the industry
We are a consortium of suppliers to David Neikrug and Optimatum Solutions. We are preparing a class action law suit against Mr Neikrug and
This complaint and/or review was posted on Defaulters.com on 15:41 pm, June 23, 2019 (CST) and is a permanent record located at: https://www.defaulters.com/scam/chaz-dean-studio/.
The reviews & complaints posted about Chaz Dean Studio was submitted by a member or guest on this website. Any and all opinions and information are published as is. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Defaulters.com cannot be held liable for the complaints and reviews posted about Chaz Dean Studio as per Section 230 of the Communications Decency Act.
Chaz Dean Studio Reviews & Complaints
Buyer Beware of this product!! Purchasing on line or over the phone will put you into HIDDEN membership that automatically ships out more product and takes the money right out of your account. If it’s written, its hidden in very small print that your order creates a membership agreement to have them ship you more product for over $100!!! If you take the $29.95 offer, its introductory and they gouge you for way too much money then the product is worth! If you buy the introductory offer, you must call them and cancel your membership right away or they’ll take more money from you! Then calling to cancel and complain won’t do you any good because the operator just doesn’t care!! Be Careful !!!
Chaz Dean Studio Reviews & Complaints
Chaz Dean hair care will not stop charging my credit card. Cannot get in contact with them. WHAT TO DO!!!
Chaz Dean Studio Reviews & Complaints
Complete Rip off, I ordered the special kit fromm the TV commercial, after doing that I realized that they will automatically recharge my credit card every month and send me a new order, I asked them to cancel they wouldn’t do it, i called my bank and cancelled my Check Card, after several failed try to withdraw, they sent me a huge! Order that I didn’t ask for, I returned it of course I had to pay for returns!!!, I was surprised after 2 weeks that they were able to regharge my card for about 9 $ which I never gave authorization for and having a new card!!! Called them very upset the supervisor agreed on that 9 dollar, credit back and on cancelling and removing my name from the system, now I have to deal with the bank to see how they were able to get money from a new issued card!!! Don’t even think of dealing with them, the product suck! Got dandruff, and smells bad!!! Be careful and don’t think of trying !!!
Chaz Dean Studio Reviews & Complaints
Did not like product. Called to return, they sent a return label. Returned product and am still getting notices. Called a second time (First was to return) was told that it just tajes some time for the system to update. Got a notice today, called again – now i’m told that it was not returned in the 60 day window and they never sent me a return label! I have a picture of the return label and bill. I noted that i called on 11 / 3 / 11 on the paper that i took a picture of. I am told that the picture does not matter, that i need a recipe from the post office to prove within 60 days. I don’t have a recipe because they paid the postage! They told me on the phone that it takes 1 – 2 weeks to get the label and what they pay fir is slowest postage and they won’t take that into acct in the 60day window! I will try to get info from the phone pic to see what date i sent it back to see if post office can get me a receipt! I was never told the 60 day, never told to get a receipt when i called to return. Never told what date i had been sent the product. They refused to deal with me. I asked for fax info of where to send legal information. If i pay, they’ll resend the product. . . The product is crap.
Chaz Dean Studio Reviews & Complaints
GRC CHAZ DEAN Charge me 29.95 for 3 months for no reazon whithout my permition and they steel dooing wath can I do Help please
Chaz Dean Studio Reviews & Complaints
I called and told wen to put a hold on my order until May 2013 and U said No problem. I seen that I have a charge in my account that U have taken the money out for an order that I have not placed, I am now overdrawn in my acccount because of ur charge on an order that I didn”t place. I want u to return my money in my checking account ASAP> I”m very mad about this whole ordeal. It”s sad when I go to get something to eat at a face food store and the bill is only $1.00 that I knew I had in my account and it”s declined because of U. I”m frustruated and U can cancel any more business with ur company. I want my money NOW< TODAY I need my money back... Very unfair w how u treated me ...
Chaz Dean Studio Reviews & Complaints
I did some research on Wen cleansing conditioner and found out the ingredient list contains no cleansing agents at all. Chaz Dean claims the herbal extracts in this product will gently cleanse hair, but there is no research to substantiate the fact. So, the claim that you only need this one product for all your hair needs is totally false. You DO need to use shampoo if you want to get your hair clean, not just conditioned. According to the infomercial, the introductory package contains four products: the cleansing conditioner, a separate deep conditioner that can be left in overnight, an additional styling cream and a small container of texture balm. Hello? I thought the whole point of using this product was to eliminate the need for additional products? all you are really getting is two heavy conditioners and two thick styling products. The menthol in the cleansing conditioner could be a real irritant for some people. One model from the infomercial claimed, “I even use it on my face!” Well, I tried that, and it stung! Some people could mistake that tingling sensation for cleansing action when all they are really doing is possibly irritating sensitive skin. To find out more about cosmetic ingredients, please refer to Paula Begoun’s website, beautypedia.com.
Chaz Dean Studio Reviews & Complaints
I had been using these products alone on my hair for several months before I noticed significant hair loss around my temples and forehead. I went to a hair professional to see if she could identify the source of the issue. She said my hair was broken all the way down to my scalp. Based on my history of having usually strong healthy hair before using this, the only thing she could pin point was the WEN product line. I researched the product complaints and noted several hundred thousand women saying exactly what I am experiencing. I emailed the company today to ask for a full refund and to cancel my subscription. It is my sincerest hopes that they have the decency the offer and full refund all the way back to the beginning of my subscription.
Chaz Dean Studio Reviews & Complaints
I have been trying all day to call the number included on my order to cancel the auto ship for the Chaz Dean/Wen haircare system. The message I get is “Due to extremely high call volume we”re unable to process your call at this time. Your call is important to us. Please try your call at another time.” I did email them and tell them to cancel the shipment, but I”ve got a feeling that”s not going to work. If they ship it, I”ll dispute the charges. It infuriates me, first with myself for falling for such a scam, and with them, for pulling it in the first place. And I saw them selling the product on QVC just a few weeks ago as well. I wonder if they”re aware of what a scam Chaz Dean is running? Maybe I should post a complaint over there too!
Chaz Dean Studio Reviews & Complaints
I just want to make sure all know that when ordering these products that is is a subscription not just a one time order. It is in fact stated on their ordering web page however it is obscurely placed and easily missed. There is no where in their advertising that lets the consumer know it is in fact a subscription with recurring charges to the tune of $136.00 a quarter to your account. The products do not do as they claim and my wife has also experienced dry, frizzy and thinning hair. Lesson learned, read all printed materials in web pages. It”s the minute details that”ll get you frustrated and in the poor house besides, the products are just not very good!!!
Chaz Dean Studio Reviews & Complaints
I never received the item and was continuously billed. Even when i decided to pay the bill just to stop the harassment they continued to send me to collections. They are rude, unhelpful and generally uncaring about whether you have gotten the product or paid for it. I contacted the attorney general in iowa where they shipped my shipment from and got little help. These people are scam artists and they have trained their employees to be scam artists. The product is useless. . . Not at all what is supposed to be so i said enough. . . But they continued to send it. If i have to go to the attorney general of the united states i will. Do not buy anything from them.
Chaz Dean Studio Reviews & Complaints
I ordered 3 starter kits of Wen, Chaz Dean. I made it very clear I didn’t want any other orders. I’ve have to call several times about the order was mixed up. By the 3rd call, I was told everything was corrected. I recieved another UNWANTED order in the mail. Called again and was told $ 47.44 was taken from my account without authorization. I do not want any farther Wen, Chaz Dean products. I’ve contacted my bank and will be contacting B.B.B. if this doesn’t STOP ASAP. Wen doesn’t want responsibility! Chaz Dean doesn’t want responsibility, all info leads back to your company. SHAME ON THIS COMPANY FOR MISLEADING PEOPLE. My people have told me your company is known dor this, I will be letting all my friends know to avoid all purchases with this compamy.
Chaz Dean Studio Reviews & Complaints
I ordered from GRC a Wen Hair product so I could get a cheaper Norton Virus Protection and today I found unauthorized charges on my account. I dont know what to do or how to reach these scamers as they will proceed to keep billing me. I dont know why anyone doesnt put stop to this online fraud we have these protected and secure banking systems but it doesnt seem to be working. Please if anyone knows how to reach them or put a stop to this let me know because I know GRC is the last time Im buying from them.
Chaz Dean Studio Reviews & Complaints
I ordered product wen and after 5 uses I have broken hair, split ends. I have tried for 5 days to canel any future orders they may send me with no advail. Every phone number you call they transfer you. I was once tranfered to pro-active line. The last call I made my phone number was taken because the rep told me they did not know how to cancel shipments. I would love to know what can be done to these companies that rip people off. Please help me so nothing more gets charged without my consent to my credit card. Ty [protected]@ptd.net Darlene Wood
Chaz Dean Studio Reviews & Complaints
I ordered this product in Jan 2013 and immediately cancelled on the same day. The company continue to take money from my credit. This is my 3rd payment went through from my credit card. I called a few times to this company and they keep saying that they”ll cancel but not been cancelled up to now. They also saying that they couldn”t fin my details on their system yet they keep charging every month to my account. I”d like someone to take a serious action of this company and please avoid other consumers impacting from this. This company is a real scam and they will block your number if you called them.
Chaz Dean Studio Reviews & Complaints
I ordered Wen from an infomercial I saw in September. After I received my introductory shipment, I set up an online account on their website. There is a link where you can change the shipping schedule, so I set up my next shipment to be sent in 16 weeks. The next shipment arrived in FOUR weeks and was much larger than I had anticpated. I hadn’t even used half the product from my intro shipment. I was out of town at the time, so was unable to ship the product back to them in time to receive a full refund. I called customer service and received $30.00 off the $97.00 price for the shipment. The introductory price is only $29.95. They don’t tell you the price goes WAY up after the introductory offer. (The containers are larger, but not enough to warrant the steep increase), so read the fine print. The customer service rep was very friendly and extended my shipping schedule. He claimed the premature shipment was a mistake, but I suspect this is a routine practice Guthy-Ranker (the distributer for Wen) employs to trick people into paying for more product than they need. They have a 60 day return policy, but by the time I found out about the error, it would have been to late to return the product. Sure, the brochure states that you’ll receive an automatic shipment every 30 days, unless you adjust your schedule, but never informs consumers of the price increase. You don’t find out until you get the bill for your next shipment. Also, YOU MUST CALL CUSTOMER SERVICE TO ADJUST YOUR SHIPMENT SCHEDULE. The website can’t be trusted, even when it tells you your changes have registered successfully. Also, be aware that you will automatically receive all three of the Wen products in your shipment package, so if you don’t want everything included, be sure to contact them directly. There is no way to adjust product preferences online.
Chaz Dean Studio Reviews & Complaints
I recently purchased a starter kit for the Chaz Dean Wen product through Guthy-Renker. The product itself builds up on your hair with continued use and no longer works after a month. Also, Guthy-Renker does not adequately advertise that upon purchase of the starter kit you are actually comitting to 3 additional months of product delivery and an additional amount charged automatically to your debit/credit card. It is not clearly stated on the G-R site nor on the Chaz Dean homepage. Guthy-Renker and Chaz Dean are obviously working together to defraud the consumer marketplace in this situation. DO NOT ORDER THE WEN PRODUCT OR DO ANY BUSINESS WITH GUTHY-RENKER.
Chaz Dean Studio Reviews & Complaints
I returned a shippment the first of april and was told as soon as they received package they would reimburse my money back in the back, well they haven’t yet and now i find another payment taken out of my checking account. This is what the opst office gave me. Package delivered on April, 13 2009 at 10:24am in RANCHO SANTA MARGARITA, CA 92688. I know that you have received your merchandise so please I would like my$62.85 back in my checking account, or a check mailed to me, I hvae a lawyer whi says he would love to get ahold of this. RICKI A ROGERS
Chaz Dean Studio Reviews & Complaints
I saw the commercial and decided to try the product. I ordered the product on January 27, 2011 and called immediately to give the proper billing address which was different than shipping. I was told I had to call back in 24 hours which I did. I confirmed the correct shipping address 3 times and was assured the product would be sent to the correct address. I called back on February 16, 2011 and was told the product shipped to the billing address (It never arrived their either) and I was told that it would be re-sent within 3-5 business days and the shipping fee would be waived. Again, I checked both address on February 28th, 2011 and never rec’d the product. I called back on March 2, 2011 and was told that my 90 day follow up order was ready to be shipped. Again, I never rec’d any product but the were going to charge my credit card again. I have now cancelled the order completely and was told that it would take several days to post to my account. Then I read reviews about the product which weren’t very good.
Chaz Dean Studio Reviews & Complaints
I stupidly ordered the Chaz Dean hair care system off an informercial sponsered by Guthy Renker. I guess I should have been suspicious when I called the number to order. They tried to sell my vitamins in addition to priority shipping. I went for the shipping and they stated that it would arrive within 5 business days. On 5/14 still no order, I called the customer service number and they told me it was on backorder. THANKS FOR LETTING ME KNOW THIS! I canceled the order, or so I thought. Today, I checked my credit card statement and saw a $105 charge. I called back and they told me that the order was never canceled. Shocking! They told me that they shipped out a 90 day supply. I ordered a 30 day and I am sure that I still was charged for priority shipping. They informed me to state return to sender on the box once it arrives and that it takes 4-7 weeks to credit my account. We”ll see if that happens. BEWARE- SCAM!
Chaz Dean Studio Reviews & Complaints
I suffered massive hair loss after using the “Sweet Almond Mint” all-in-one conditioning cleanser by Chaz Dean I ordered the “Sweet Almond Mint” late in December of 2014 and started using it shortly after it arrived. I initially used the product for a few weeks and at first my hair did seem to look and feel nice, then the results changed and it began to feel kind of heavy and seemed to have a weird coating on it. I also noticed that my scalp was quite itchy and there were some small painful sores around the back of my hairline, the nape of my neck and above and behind my ears, mostly on the left side of my head. I also noticed that my hair seemed to get quite tangled in the back and I was losing quite a bit of hair, both in the shower and in my hair brush. I also had a strange sensation on my scalp … the only way I can describe it, is that it felt like my skin was crawling. I really wasn”t happy with the way the WEN product made my hair look and feel, so I switched back to my regular shampoo and conditioners, but the hair loss, although slowed, has continued for over a year now. I had spent months and months switching back and forth between the shampoo brands and even tried WEN again a few months back, in an effort to restore my hair to its former state, but couldn”t figure out why I was having so much trouble with it. Quite some time later I ran across information regarding the hair loss by other WEN users and I then realized that it was this product. I”ve now lost approximately two thirds of my hair volume, including a large chunk of hair on the left side of my head above the ear, that came out all at once in my hair brush one day. I”ve included photos of how my hair used to look and what it looks like now. All my life I have had thick, full, luscious head of hair, I am a brunette turned blonde many years ago, mostly to camouflage the gray hair. Our family doesn”t go bald, gray at an early age … yes, but we are not prone to hair loss. I only need to color my hair once in awhile, every couple of months or so and only the roots. I don”t use bleach on it and I haven”t had it highlighted in 30 odd years. I love my natural curl, so I do not do anything to try and straighten it. I do not use a blow dryer and haven”t done so since I was a teenager and I am 56 years old now. I had beautiful natural curls, so I have no use for hot rollers or irons For the last 20-25 years or so, I have been growing my hair out in an effort to grow it to my ankles like my Aunt had done many years ago and it was well on it”s way, nearly down to my thighs. I have used a few different brands of shampoo and conditioner through the years without a problem. When I shower, I wash my hair, I condition, then rinse it. I then wrap it in a towel for around 10 to 15 minutes and approximately 15 minutes before I leave for work, I flip my head upside down, fluff my hair with the towel to dry it a bit, flip my head back up and I am out the door. I have not recently been diagnosed with any type of medical condition that would make me lose my hair. I am a creature of habit and as such, have not changed my eating habits, I work in the same job, I live in the same apartment, drive the same car, watch the same TV programs … etc etc etc … the only change in my life was my choice of hair product. Perhaps they can offer some sort of explanation as to why … after receiving over 22, 000 direct complaints, dating back to 2010, they chose to remedy the problem by removing negative postings and photos from their social media pages and simply kept selling a product they knew was causing hair loss, balding and causing a variety of other problems. Due to their actions, I was rendered unable to make an informed decision regarding my purchase of this product. Had I known there was even the slightest possibility that I would lose my hair, I wouldn”t bought it. They robbed me of my hair, my beauty, my dignity and my self-confidence. They ignored my questions on Facebook, then deleted my postings and blocked me from their page. I have spent the last year and a half desperately trying to find an answer to one simple question, that they refuse to answer … How do I stop the hair loss? I now have one other question for them … I spent the last quarter of a century growing my hair … How are they going to make this up to me?